The Dutch government offers its citizens a secure mailbox service, called the Berichtenbox through which citizens can receive formal correspondence from government agencies in digital form. It can be seen…
The Netherlands
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
The ‘Programa de Gesti – Alimentaria’ (Food Management Programme) is a circular economy scheme that sprang out of a time of economic crisis in 2012. It has made Reus a…
Spain
Environment and natural resourcesSocial protection benefit systemsState governance and better policy makingSustainable development
The Austrian Federal Bureau of Anti-Corruption (BAK) gives great importance to addressing and analysing personal and societal values. A key element, particularly in the field of corruption prevention, is promoting…
Austria
Ethics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Social servicesVocational education and training and adult learning
As a result of the sixth Belgian governmental reform, the competence of child benefits was transferred from the federal level to the communities and regions (Flanders, Wallonia, Brussels and the…
Belgium
Access to financeBudget preparation and implementationEfficiency of the state organisation and service deliverySocial protection benefit systems
In 2010, with the economic crisis in full force and the volatility of energy costs, the Portuguese Government, in line with the European guidelines and reinforced with the Directive 2009/72/EC,…
Portugal
ClimateDigital GovernmentEnergySocial protection benefit systems
There is an inability of the traditional public administration to effectively listen and understand citizens’ needs, together with a lack of a more qualitative and effective monitoring of public services.…
Italy
School educationSocial servicesVocational education and training and adult learning
The ‘Rotterdam business case’ project wants to support entrepreneurs in financial difficulties, and it makes it possible thanks to the help of both students at the Rotterdam University of Applied…
The Netherlands
Employment policiesFinancial literacyVocational education and training and adult learning
The management of the Common Agricultural Policy (CAP) grants generates a very high volume of data every year. The declarations include alphanumeric and geospatial information of farms, such as parcels,…
Spain
Digital economy, research and innovationDigital GovernmentEnvironment and natural resources
The so-called Fourth Industrial Revolution, mostly known as Industry 4.0, is characterised by the increasing and pervasive use of digital technology. This is not only within companies to produce goods…
Italy
Digital economy, research and innovationDigital GovernmentVocational education and training and adult learning
The reality in day-care centres for seniors open from Mondays to Fridays showed a strong need for care on weekends and public holidays. As a lot of older people prefer…
