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2019
Kind en Gezin

Groeipakket

As a result of the sixth Belgian governmental reform, the competence of child benefits was transferred from the federal level to the communities and regions (Flanders, Wallonia, Brussels and the…
Belgium
Access to financeBudget preparation and implementationEfficiency of the state organisation and service delivery
2019
Federal Ministry of Finance, Austria

co-creation platform www.e3lab.at

The Austrian Tax Administration is taking a new and innovative path by already engaging its citizens at the beginning and throughout the process of the development of its services. Hence,…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryTax policy
2019
Municipality of Bergamo

Bottom-up innovative solutions for the Public Administration

Social and organisational collective systems in Italy are characterised by a huge level of complexity, pluralistic settings and forms of organisation. Municipalities represent the basic local authorities level in the Italian…
Italy
Administration of revenuesExpenditure policyPublic accounting and statisticsPublic finances oversight
2017
Government Office of the Capital City Budapest

Central Integrated Electronic Document Management System

Hungary launched a comprehensive structure reform in 2011 and thereafter started a governmental IT reform at the same time. This structural reform included the implementation of a new client-focused public…
Hungary
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2019
Ministry of Finance, National Revenue Administration, Poland

Your e-PIT

The project is a perfect example of designing and providing modern public services and can be treated as a trigger for change in this area. The new e-service, Your e-PIT,…
Poland
Digital GovernmentDigitalisation of revenue administrationTax policy
2019
Municipality Government of Szolnok Town of County Rank

Service City

Some 20 years after the fall of communism, the elements of the culture of public service providers traditionally associated with civil societies are still not rooted deeply enough in Hungarian…
Hungary
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Public accounting and statisticsState governance and better policy making
2019
Municipal Institute of Housing and Renovation

Place-based anti-speculation housing policies

Barcelona suffers from a housing affordability crisis and limited resources in terms of land and capital to develop new public, social and affordable housing. This is why the city is…
Spain
Access to financeInvestment management, public-private partnerships and state-owned enterprisesPublic accounting and statistics
2019
City of Bjelovar

Budget at a glance

One obvious challenge of the twenty-first century is the lack of adequate budget transparency (real-time accuracy) to support the achievement of good governance and a strong need to ensure efficiency…
Croatia
Better regulation, licensing and inspectionsBudget preparation and implementationEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)
2019
Regional Management, Region South

Cooperation Agreement

The Regional Management of the South Region (being one of the five Regional Managements of the Federal Ministry of Finance in Austria) and WKO Steiermark (being one of the nine…
Austria
Financial literacyState governance and better policy makingTax complianceTax policy