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Quality of Public Administration with CAF – A Toolbox for Top Performance

The Common Assessment Framework (CAF) is a total quality management tool (TQM) based on the European Foundation for Quality Management (EFQM) Excellence Model and the quality management model of the German University of Administrative Sciences in Speyer. This practitioners' workshop is suitable for all public officials who are involved in the introduction or implementation of quality management tools in their respective organisations.
13 Jun 2023 - 15 Jun 2023
Barcelona (ES)
Human resource managementInnovation and quality management/CAF in public sector