Quality Management in Public Adminstrations

Total Quality Management & Business Excellence

Enhancing Social Responsibility in public sector through application of the Common Assessment Framework

International Journal of Business & Public Administration

Exploration of the costs and impact of the Common Assessment Framework: interim report. 

From Self-Assessment to External Feedback: The CAF External Feedback: Labelling Effective CAF Users

10 years of CAF”-more than 2000 CAF users

Quality Management as an Instrument for Bottom-up European Regulation

Report on the State of Affairs of the Common Assessment Framework (CAF) after five years

Quality Management on the European Agenda