Smartphone ABC

Countries

Austria

Policy areas

Organisation name The Federal Ministry for Digital and Economic Affairs

Contact person: Mag. Franz Schifflhuber

franz.schifflhuber@bmdw.gv.at

The video series Smartphone ABC consists of 56 short learning videos that provide seniors and digital beginners with background information about the basic functions of smartphones. It also provides practical step-by-step instructions for individual applications in simple language. Great emphasis was placed on topics that are of increased relevance to the target group due to the current situation regarding Covid-19 and related restrictions (e.g. lack of personal contacts, no face-to-face training and retail closure). A team of 10 people produced all the videos, which are divided into 10 thematically independent chapters and for the implementation, the partners had a total budget of € 46 860. All learning videos that were planned last year were published on time and have since been available to interested parties free of charge on www.digitalelebenswelten.at. A press conference was held to present the digitisation initiative in all its facets. The goals are to enhance digital skills, ensure safe use of smartphones, and close the digital gap between younger and older people. The Smartphone ABC can be applied to all administrative levels and units. For their implementation, it is particularly important to establish a direct reference to the tools and application examples used in the respective administrative unit.

The Federal Ministry for Digital and Economic Affairs is working on a national certification system for digital skills, consisting of knowledge and application parts to generate a combined certificate as evidence of digital competencies. It is planned to embed the Smartphone ABC as a certificate based on the Digital Competence Framework.

Since their publication between November 2020 and May 2021, the learning videos from the Smartphone ABC video series have been viewed around 23 600 times. Therefore, the launch can be seen as a great success and Smartphone ABC is planning to expand with a second edition in 2021.

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