Destination Barcelona

Countries

Spain

Policy areas

Organisation name Barcelona Municipal Council

Contact person: Xavier Font Urgell

fontux@diba.cat

The Destination Barcelona project came about as a result of two main factors. First, tourism policies over the last 20 years favoured a process of extending tourism across the region with the development of inland areas as tourist destinations in themselves (part of a strategy of territorial rebalancing and socio-economic development). Second, the overwhelming success of the city of Barcelona as a tourist destination. Fewer than 1.7 million tourists were accommodated in the city’s hotels in 1990, which reached 9 million by 2015; overnight stays over the same period leaped from 3.8 million to 19.1 million.

Given this scenario, Destination Barcelona is tackling two main challenges:

  • How to regionally decentralise tourism from the city of Barcelona and consider Barcelona as a destination that goes beyond the administrative limits of the city. This should address the signs of overload and the conflicts arising as a consequence of unplanned growth based on limited resources concentrated in certain neighbourhoods.
  • How to articulate a competitive tourism offering beyond the city of Barcelona, yet which takes advantage of the values of the Barcelona brand. This entails expanding the geographical and symbolic dimensions of Barcelona and placing value on new attractions, services and facilities outside the city of Barcelona.

The general objective of Destination Barcelona is to take advantage of the current tourism dynamic as an asset for local economic development. The social, economic and environmental impact of the growth of tourism needs to take into account regional balance, the redistribution of the wealth generated, carrying capacity, the creation of jobs and the sustainability of the model itself. The aim is to establish a win-win situation, with the city of Barcelona seeing its tourism offering diversified and increased. The province of Barcelona will then improve its tourist positioning through its association with a consolidated brand that is recognised worldwide.

At an operational level, this translates into two main working areas:

  • The institutional collaboration between Barcelona Provincial Council, Barcelona Municipal Council and the Turisme de Barcelona Consortium through collaboration agreements. This would be in the fields of promotion, product creation, tourist information and the creation of tourist intelligence that have facilitated a framework of collaboration to progressively align strategies, promotional actions and destination management.
  • The institutional collaboration between Barcelona Provincial Council and local authorities in the province to develop policies to promote and stimulate regional tourism and hence improve the tourism offering and position it in both national and international markets. Given the regional and municipal diversity, this collaboration has been orchestrated through intermunicipal tourist structures (at a county level) and materialised in the form of programme contracts as a strategic management instrument rolled out in four-year phases.

With regard to the results, it should be highlighted that the Destination Barcelona agreement allows the joint development of statistics and surveys on tourist supply and demand (joint annual Statistics and Report), the creation of a joint Observatory on tourism in Barcelona and its counties, joint and complementary promotional actions in the different outgoing markets, the inclusion of county-related products on the Barcelona marketing platform, the Barcelona is Much More web portal (397 841 visits in 2016) and the merger of the two Barcelona Convention Bureau (business tourism).

The Destination Barcelona concept has been operating for several years and working dynamics have developed between the different administrations involved. These would be difficult to revoke, as they have all witnessed the mutual and reciprocal benefits of this working model.

The Destination Barcelona model has the potential for being reproduced by other local or second-tier European regional authorities with responsibilities for tourism or in urban tourism destinations in Europe. This project can be easily replicated in two different contexts:

  • In other second-tier European local or regional governments (provincial councils or similar structures) that have tourism competences. In this respect, it is worth mentioning that the huge quantity of sectoral and regulatory spheres affected by tourism mean that practically every regional administration is either directly or indirectly involved in developing this sector.
  • Urban tourism destinations in Europe with regional and/or social pressures resulting from the impact of tourism which also need to decentralise, diversify and de-seasonalise their tourism. In this respect, we have been in contact with destinations such as Paris, Milan and Amsterdam. Meanwhile, Barcelona Provincial Council is involved in international projects to transfer and exchange its working experience with domestic destinations. These include the BleuTourMed project as part of the Interreg MED programme on sustainable tourism in the Mediterranean, and the cooperation project with the southern shore of the Mediterranean.

The tourism industry is of great socio-economic importance for the European Union (10% EU GDP and 12 million employees). According to the World Tourism Organization, in 2017 40.3% of the global international tourist arrivals were directed to the EU-28, making Europe the lead destination in the world. However, the EU is facing global competition with other regions with the fastest growing rates, e.g. in 2016 Southeast Asia (8.3%) or South Asia (7.9%) while Europe only grew 1.6%. The industry has a significant role in driving pan-European job creation and economic growth, and the EC has introduced various initiatives, particularly aimed at promoting sustainability, accessibility and boosting low-season and coastal tourism diversification.

Catalonia is one of the leading tourist destinations in Europe (17.5 million foreign tourists) and tourism is responsible for around 12% of regional employment and wealth (providing 350 000 jobs). The province of Barcelona, one of Catalonia’s four provinces, is also an important tourist destination. Overall, in 2016 it welcomed 12.5 million tourists, of whom 7.8 million stayed in the county of Barcelona (including the city of Barcelona and its neighbouring municipalities) and 4.7 million in the rest of the province.

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