First prize winner in category Delivering User-Centric Services at Subnational Level in EPSA 2025-26 Context The Spanish healthcare system is decentralised and managed by the Regional Governments within the framework of…
Spain
Ethics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Governance and Public Administration
Context Equal Start recognises that access to Early Childhood Care and Education (ECCE) and school-age childcare (SAC) services is a key prevention and early intervention measure. It is a policy…
Ireland
Labour Market, Education, Health and Social ServicesSchool education
Context Latvia’s public administration operates in an environment of increasing complexity, shaped by digital transformation, climate-related challenges, geopolitical pressure, and rising citizen expectations. At the same time, structural immaturity limits…
Latvia
Governance and Public AdministrationState governance and better policy making
Context The Dutch Prison Food Project is a collaborative effort between the Dutch government, prison facilities (Dienst Justitiële Inrichtingen, DJI), national and local suppliers, and even universities. Recognising the potential…
The Netherlands
ClimateEfficiency of the state organisation and service deliveryEnvironment and natural resourcesSmall and medium-sized enterprises, social enterprises and other sectorsState governance and better policy makingSustainable development
Context The Public Employment Service Austria (Arbeitslosmeldung beim Arbeitsmarktservice – AMS), a service provider in the Austrian labour market, launched ‘alle jobs’ in April 2021. This innovative online service is…
Context The University College Dublin Innovation Academy (UCD IA) and Cappfinity, a company focused on measuring and developing potential in talent acquisition and talent management, recognised the importance of digital…
Ireland
Digital economy, research and innovationHigher education and research
Context Belgian social security has achieved a very high degree of digitalisation in recent decades. Almost all information is available and exploitable electronically: identification data of employers and employees, data…
Belgium
Digital GovernmentSocial protection benefit systemsTax fraud and evasion
Context The Madrid City Council designed the ‘Madrid, Digital Capital’ strategy to spearhead the city’s digital transformation. This initiative aims to accelerate the digitisation of municipal services, ultimately improving the…
Spain
Digital economy, research and innovationDigital education and skillsDigital GovernmentEfficiency of the state organisation and service deliveryInvestment management, public-private partnerships and state-owned enterprisesSustainable development
Context The COVID-19 crisis underscored the vital role of community and the dedication of volunteers and associations. However, it is essential to recognise that associations and voluntary efforts are not…
Austria
Budget preparation and implementationDigital education and skillsEfficiency of the state organisation and service deliveryJust transitionSupervision
Context The Seville Provincial Council, during its 2019–2023 mandate, identified the need for improved human resource management practices. The Public Employee Area, specifically the Personnel Service, recognised that traditional methods…
