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2025-26
Grand-Ducal Fire and Rescue Corps

Staying Alive LU

Context In Luxembourg, 500 people die each year as a result of cardiac arrest. Although in 70% of cases people witness the scene, the survival rate is currently only 9.8%;…
Luxembourg
Labour Market, Education, Health and Social ServicesPublic health
2023-24
Ministry of Digital Transformation

The new Slovene biometric identity card – a major step towards modern digitalised services in the Republic of Slovenia

Context The Slovenian government, specifically the Ministry of Public Administration (now the Ministry of Digital Transformation) and the Ministry of the Interior, launched a project to issue new electronic identity…
Slovenia
Digital economy, research and innovationDigital education and skillsDigital GovernmentEfficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Investment management, public-private partnerships and state-owned enterprisesPublic healthSustainable development
2023-24
Office for Information Technologies and eGovernment

Baby, welcome to the world!

Context The ‘Baby, Welcome to the World!’ (eBaby) service emerged in Serbia in response to a legislative push for a ‘Once Only’ principle. This principle aimed to streamline public services…
Serbia
Digital GovernmentDigital healthEffectiveness, efficiency and resilience of health care systemsEfficiency of the state organisation and service deliveryPublic health
2023-24
Joint Research Centre (European Commission)

Re-open EU

Context ‘Re-open EU’ was a public service web platform and app that provided the latest updated information on COVID-19 travel restrictions, health measures, the EU Digital COVID Certificate and the…
EU
Efficiency of the state organisation and service deliveryPublic healthTransport and mobility
2023-24
National Betting Authority

Young cities programme

Context The National Betting Authority (NBA) was established in 2012 as a legal public entity, currently governed by the Betting Law of 2019. It is an independent supervisory authority with…
Cyprus
Digital education and skillsPublic healthSustainable developmentVocational education and training and adult learning
2023-24
Agency for the Technological Modernization of Galicia (AMTEGA)

CENPOS-PROJECT

Context The CENPOS-PROJECT is based in Galicia, an autonomous community located in the northwest of Spain. The Regional Government of Galicia – known as Xunta de Galicia – is divided…
Spain
Digital healthEffectiveness, efficiency and resilience of health care systemsLong-term carePublic health
2023-24
Office for Information Technologies and eGovernment

National platform for artificial intelligence – AI as a common good

Context In 2017, digitalisation and education became the top priorities for the Government of Serbia. Technology, especially artificial intelligence, was identified as the engine that could provide the necessary shift…
Serbia
Better regulation, licensing and inspectionsClimateDigital economy, research and innovationDigital GovernmentDigital healthEfficiency of the state organisation and service deliveryEnergyJust transitionPublic healthSmall and medium-sized enterprises, social enterprises and other sectorsState governance and better policy makingSustainable developmentTax fraud and evasion
2023-24
Câmara Municipal da Nazaré

Giving the elderly a voice – ‘Dar Voz ao Idoso’

Context Data from the 2021 census indicate that Nazaré has a significant elderly population (26.2% over 65). The ageing population presents both challenges and opportunities. While people experience physical and…
Portugal
Public health
2023-24
Vistabella del Maestrat Council

Home meal delivery programme

Context The province of Castellón, Spain, has witnessed a significant depopulation process in recent centuries, leading to very low population density in rural areas. Vistabella del Maestrat, with a population…
Spain
Budget preparation and implementationEnvironment and natural resourcesLong-term carePublic healthSmall and medium-sized enterprises, social enterprises and other sectorsState governance and better policy making
2023-24
Instituto Geográfico de Aragón – IGEAR (Geographic Institute of Aragon)

ICEARAGON

Context Geographical information has increased exponentially in the last decade linked to the development of geographic information technologies as well as the big data paradigm. The Geographic Institute of Aragón…
Spain
ClimateDigital GovernmentDigitalisation of revenue administrationPublic accounting and statisticsPublic health