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2023-24
Office for Information Technologies and eGovernment

Free eID and cloud signature – equal access to the digital revolution

Context In 2017, the Serbian government set digitalisation as one of its priorities. New legislation was aligned with European standards, aiming to make electronic transactions as legally sound as paper-based…
Serbia
Digital GovernmentDigital healthDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJust transitionSmall and medium-sized enterprises, social enterprises and other sectorsSustainable development
2023-24
Vorarlberg State Administration (Amt der Vorarlberger Landesregierung)

vConnect – the common social intranet platform for information, communication and collaboration of the State of Vorarlberg and the Association of all 96 Municipalities of Vorarlberg

Context Vorarlberg, a westernmost state of Austria, collaborated with its municipalities to implement a digital transformation project called vConnect. This project stemmed from their official digitalisation strategy ‘Administration digital –…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryJust transition
2023-24
Digital Iceland

Digitalising driving education

Context Iceland, a country with a long tradition of young drivers and a necessity for car travel due to its spread-out population, has undergone a significant digital transformation in its…
Iceland
Digital education and skillsDigital GovernmentEfficiency of the state organisation and service deliveryInvestment management, public-private partnerships and state-owned enterprisesJust transition
2023-24
Federal Office of Metrology and Surveying

kataster.bev.gv.at – The Austrian land registry

Context In Austria, the Federal Office of Metrology and Surveying (Bundesamt für Eich- und Vermessungswesen – BEV) has maintained a public registry of land ownership, known as the land registry,…
Austria
Digital GovernmentEnvironment and natural resourcesJust transition
2023-24
RTVE – Radiotelevisión Española (Spanish Radio and Television Corporation)

Elections, media and artificial intelligence, no one without information

Context In today’s hyper-connected and digital world, democracies need to pay attention to their founding principles including the right to report the news freely, which is often regarded as the…
Spain
Digital economy, research and innovationDigital GovernmentEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Investment management, public-private partnerships and state-owned enterprisesJust transitionSmall and medium-sized enterprises, social enterprises and other sectorsState governance and better policy makingSustainable development
2023-24
Municipality of Wiltz

Circular Innovation HUB

Context The City of Wiltz has approximately 7 200 inhabitants and is located in the green heart of the Ardennes area, which lies in the north of the Grand Duchy of…
Luxembourg
Budget preparation and implementationClimateEnvironment and natural resourcesJust transitionSchool educationSmall and medium-sized enterprises, social enterprises and other sectorsSustainable developmentTransport and mobilityVocational education and training and adult learning
2023-24 2025-26
Madrid City Council

Digital sustainability – contribution of technology to the green and digital transition in the city of Madrid

UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. Context Madrid, Digital Capital is the Digital Transformation Strategy of the Madrid…
Spain
ClimateDigital education and skillsDigital GovernmentEfficiency of the state organisation and service deliveryEnergyEnvironment and natural resourcesHuman resources managementJust transition
2023-24
Office for Information Technologies and eGovernment

National platform for artificial intelligence – AI as a common good

Context In 2017, digitalisation and education became the top priorities for the Government of Serbia. Technology, especially artificial intelligence, was identified as the engine that could provide the necessary shift…
Serbia
Better regulation, licensing and inspectionsClimateDigital economy, research and innovationDigital GovernmentDigital healthEfficiency of the state organisation and service deliveryEnergyJust transitionPublic healthSmall and medium-sized enterprises, social enterprises and other sectorsState governance and better policy makingSustainable developmentTax fraud and evasion