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The “ACI Sicuri Insieme” initiative by AC and AM Torino

CAF Best Practice
Date of publication: December 2025

Summary 

Automobile Club Torino is one of the Federated Bodies of the Automobile Club d’Italia and represents a historical reference point for mobility in the metropolitan area. The organization plays a central role in promoting road safety, responsible driving education, protecting motorists, and providing services to citizens, institutions, and local associations.

Alongside it operates the ACI Provincial Office – Public Vehicle Register of Torino (AM Torino), responsible for the legal and administrative management of vehicles registered with the PRA. AM Torino provides essential services such as ownership formalities, official vehicle records, technical-legal advice, and front-office services for citizens and professional operators.

Together, AC Torino and AM Torino form an integrated institutional hub for promoting a culture of safe, transparent, and accessible mobility, leveraging specialized expertise and a strong territorial presence.

Adopting the CAF model provided both organizations with a structured framework to align strategies, optimize processes, and value specialized skills, aiming to generate tangible public value for the territory.

Organization Information

Automobile Club Torino is one of the Federated Bodies of the Automobile Club d’Italia and represents a historical reference point for mobility in the metropolitan area. The organization plays a central role in promoting road safety, responsible driving education, protecting motorists, and providing services to citizens, institutions, and local associations.

Alongside it operates the ACI Provincial Office – Public Vehicle Register of Torino (AM Torino), responsible for the legal and administrative management of vehicles registered with the PRA. AM Torino provides essential services such as ownership formalities, official vehicle records, technical-legal advice, and front-office services for citizens and professional operators.

Together, AC Torino and AM Torino form an integrated institutional hub for promoting a culture of safe, transparent, and accessible mobility, leveraging specialized expertise and a strong territorial presence.

Adopting the CAF model provided both organizations with a structured framework to align strategies, optimize processes, and value specialized skills, aiming to generate tangible public value for the territory.

Event Analysis and General Planning

Event planning followed a CAF logic, starting from a territorial needs analysis (Criterion 1 – Citizen Orientation) and defining a clear strategy (Criterion 2 – Planning) to address the issues identified in the Self-Assessment Reports, particularly the need to strengthen institutional image and social commitment.

The project included organizational planning, defining the location, preparing activities, and scheduling communication actions.

Logistics and Operational Planning

Operational management followed a process-based approach (Criterion 5 – Processes), ensuring effective resource management (Criterion 4 – Resources) and creating a safe, accessible environment for participants.

The event took place in the center of Carmagnola, between the Napoleonic Wing canopy and Piazza IV Martiri, from 14:00 to 19:00. Covered areas were set up for demonstrative and experiential activities, and an outdoor space hosted a practical safe driving course conducted by driving schools and Ready2Go staff.

Stakeholders Involved in the Launch Phase

Project Manager: Barbara Aguzzi, Director of Automobile Club Torino

The project was carried out by AC Torino staff with the necessary technical expertise, supported by AM Torino personnel.

The synergistic involvement of a broad network of partners reflects CAF Criterion 3 – Social Responsibility, demonstrating how strategic partnerships maximize the impact of initiatives in the territory.

Participants from the start included:

  • Municipality of Carmagnola
  • ASD Ci.u.gì – AC Torino Race Officials
  • Ready2Go
  • AIDA – Italian Women in Automotive Association
  • ASD Sport Rally Team
  • Local Driving Schools (Umbria, Club, Eureka)

Pre-event Communication

The launch phase featured multichannel communication:

  • Flyers distributed to associations and partners
  • Announcements in local media, AC Torino social channels, and the municipal website
  • Inclusion in the “Settembre Carmagnolese” calendar

These actions generated strong local interest and spontaneous public participation, aided by the simultaneous Festa dello Sport.

The event served as an operational example of applying CAF principles, integrating participation, measurement, stakeholder engagement, and continuous improvement at every stage.

Resource and Station Management
Management of AC/AM Torino staff demonstrated effective use of human resources. Different stations (simulators, experiential paths) were designed as distinct but interconnected processes aimed at a common goal: promoting active awareness.

AC/AM Torino staff, supported by volunteers and driving instructors, managed:

  • Driving simulator with VR headset
  • “Alcohol mat” and “Drug mat” courses with special glasses
  • Informational video projections
  • Distribution of educational materials
  • Outdoor area for the practical safe driving course with dedicated vehicles

Participant Engagement          
Interactive and demonstrative activities encouraged high engagement:

  • Frequent use of experiential stations
  • Significant interest in the safe driving course
  • Good engagement with slides, videos, and informational materials on safety, PRA services, and regulatory updates

Ongoing Communication       
During the event, AC Torino provided live updates via Facebook and Instagram, while local social channels promoted the event as part of city-wide activities focused on sport, health, and road safety.

Measurement of Results        
Final participation exceeded 250 attendees, surpassing the target, and 6 stakeholders were involved compared to the 4 planned.

Applying CAF principles systematically multiplied the initiative’s benefits, generating value at individual, organizational, and territorial levels.

Benefits for Citizens (especially over 65):

  • Increased awareness of risks related to impaired driving (alcohol, medication, fatigue)
  • Enhanced behavioral skills through practical exercises
  • Access to updated information on traffic laws, responsible mobility, and ACI/PRA services

Benefits for ACI:

  • Strengthened institutional image as an active and innovative actor in road safety, directly addressing a PDM improvement area
  • Consolidated territorial network with local authorities, associations, driving schools, and volunteers, demonstrating the effectiveness of CAF partnership logic
  • Tested a replicable, cost-effective model based on internal expertise and local collaborations

Benefits for the Local Community:

  • Promotion of safety culture as a shared value
  • Increased collaboration between institutions and associations, positively impacting territorial cohesion

Potential reduction in accident risk through wider awareness

The “ACI Sicuri Insieme” event in Carmagnola exceeded objectives in terms of quantity (participation and stakeholders) and quality (engagement, social impact, visibility), representing an effective and sustainable model for adult and over-65 road safety education.

Key Conclusions:

  • Integrating the event with high-profile city events proved effective in maximizing attendance, consistent with the CAF approach to stakeholder engagement
  • Experiential activities are highly effective tools for road safety education across all ages, delivering immediate safety messages
  • Collaboration with local partners, a CAF pillar, multiplies credibility and effectiveness
  • The event visibly strengthens ACI’s position as a promoter of safe mobility culture

Recommendations for the Future:

  • Replicate the model in other municipalities within the regional territory, maintaining modular activity structures
  • Consider expanding the offering with additional experiential tools and training paths
  • Establish an annual calendar of events to ensure continuity and stability of awareness initiatives
  • Strengthen data collection (e.g., age group profiling, structured feedback) to improve impact measurement (Criterion 10) and support the PDCA cycle (Plan-Do-Check-Act)
  • Integrate the project more closely with AC Torino and AM Torino Improvement Plans, leveraging synergies and internal resources for continuous improvement and value creation

(Best Practices presentation prepared by the AC/AM Torino Steering Committee) 

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