Workplace Innovation: Creating Performance in the Public Sector

23/10/2019 - 24/10/2019
Location: Maastricht (NL)
Project number: 1922602

Workplace Innovation: Creating Performance in the Public Sector

From:  900,00

Work and workplaces are crucial to creating sustainable innovation and growth. Inclusive and engaging workplaces provide staff with good quality jobs that utilise their skills and develop their talents effectively enabling these staff, in turn, to deliver high levels of performance and future innovation.

With the Europe 2020 strategy, workplace innovation now occupies an important place in EU innovation and competitiveness policy. In 2013 the European Commission launched EUWIN (the European Workplace Innovation Network) and started a large-scale movement to create more productive and healthier places to work.

What will you learn in this course

This interactive workshop introduces Workplace Innovation and is intended for participants of all levels who would like to learn how to improve performance and working lives by releasing the full knowledge, skill and creativity of people at every level.

Over two days, you will gain practical insights and actionable ideas condensed from the vast body of research and experience that exists in Europe. People leading change in different organisations also benefit enormously from exchanging ideas and experience of ‘what works’ (and what doesn’t), by sharing problems and solutions, and by acting as ‘critical friends’ to each other.

This seminar offers a unique opportunity to discover how a growing number of companies and public organisations are transforming their working practices and cultures in ways that lead to real improvements in productivity, performance, engagement and well-being. You will have a unique opportunity to assess workplace practices and culture in your organisation against some of the best cases in Europe, and to identify positive opportunities for innovation and improvement.

We will:

  • Examine the business case for ’workplace innovation’ as well as its impact on employee health and well-being.
  • Explore core workplace practices that lead to high performance and high quality of working life.
  • Identify international examples of good practice through short films and case studies.
  • Hear from practitioners about their workplace innovation journeys.
  • Enable participants to evaluate current workplace practices in their own organisations and identify priorities for change and improvement.
  • Provide opportunities for participants to share ideas and experiences with each other.
  • Access a rich database of learning resources.
Who is this course for?

You are working in the public sector at local, regional, national or EU level and would like to learn how to lead more effective teams and departments, improve efficiency and service quality, attract and retain the best talent, or transform workplace practices and culture. You wish to enhance your leadership skills and enhance your ability to drive effective and sustainable change, whether at team level or across complex organisations.

Above all, you are committed to innovation and improvement, creating a public sector organisation that is fit for the challenges of the 21st Century.

Course structure

The course duration is 2 days, in order to leave time for ample exercises and discussions.

You will also discover Fresh Thinking Labs, the international online and in person platform for workplace innovation. Participants gain complimentary membership, including access to online resources relevant to the programme, from 1 October 2019 to 31 January 2020.

What our previous participants said

“I want to thank you once more for having the initiative to organize this seminar.  It was absolutely helpful and inspiring, and I hope that when anything else of relevance comes along, you will be notifying us.”
Nicolina Neocleous, Treasury of the Republic of Cyprus, Policy and Development Directorate, Organisational development, Cyprus

“Thank you very much for this very well organized and inspiring seminar!”
Mireille Meermans, PPS for Social integration, Organisation Development, Belgium




Registration of participants




Welcome and introduction
Cristiana Turchetti, Project Leader, EIPA Maastricht (NL)




Introductory group exercise
Peter Totterdill, Director, Workplace Innovation Europe CLG (UK), Visiting Professor at Kingston Business School (UK), External Expert, EIPA, Maastricht (NL) and Rosemary Exton, Director, Workplace Innovation Europe CLG (UK)




Making the case for Workplace Innovation in the public sector
Peter Totterdill




Why we needed to transform social care in Scotland
Mairi Martin, People Leader, Cornerstone Social Care (UK)




Group exercise: making the case for change




Coffee break and networking




Enterprising behaviour
Rosemary Exton




Group exercise: enterprising behaviour in the public sector




Review of the morning session
Rosemary Exton, Mairi Martin




Lunch and networking
Hotel Derlon, Onze Lieve Vrouweplein 6, 6221 HD Maastricht, Tel. +31 43 32 16 770




Workplace Innovation in action: The Essential Fifth Element

1.       Jobs and teams

2.       Structures, management and processes

3.       Employee-driven innovation

4.       Co-created leadership and employee voice

Peter Totterdill, Rosemary Exton and Mairi Martin lead interactive presentations/discussion




Coffee break and networking




Workplace Innovation in action: The Essential Fifth Element (continued)




Panel discussion
Peter Totterdill, Rosemary Exton and Mairi Martin




Networking reception at Hotel Derlon









The Workplace Innovation Diagnostic – individual and group exercise
Rosemary Exton and Peter Totterdill




People-Centred Change – interactive presentation
Peter Totterdill and Rosemary Exton




People-Centred Change in Practice – an interactive case study
Mairi Martin




Coffee break and networking




Leadership for Workplace Innovation – presentation and self-assessment
Peter Totterdill, Rosemary Exton, Mairi Martin




Lunch and networking




Action planning exercise
Individual work supported by one-to-one discussion with Mairi Martin, Rosemary Exton and Peter Totterdill




Coffee break and networking




Action learning
Participant-led discussion and peer-to-peer learning




Closing discussion
Led by participants with Peter Totterdill, Rosemary Exton, Mairi Martin




End of workshop

Course venue
European Institute of Public Administration (EIPA)
O.L. Vrouweplein 22
6211 HE, Maastricht
the Netherlands

Programme Organiser
Ms Nicolette Brouwers
Tel: + 31 43 3296245

The fee includes documentation and refreshments. Lunches, a reception or dinner are included if mentioned in the programme. Accommodation and travel costs are at the expense of the participants or their administration.

EIPA offers a 10% discount to all civil servants working for one of EIPA’s supporting countries, and civil servants working for an EU institution, body or agency.

Who are the supporting countries?
Civil servants coming from the following EIPA supporting countries are entitled to get the reduced fee: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, United Kingdom.

For all other participants, the regular fee applies.

Lunches, the reception or dinner will be served at a restaurant in town. Special dietary requirements (e.g. vegetarian, diabetic) can be indicated once you receive the confirmation of the seminar.

Hotel reservations
EIPA has special price arrangements with a number of hotels. All hotels are within 10 minutes walking distance from EIPA. Should you wish to make use of this possibility, please book directly via the links below. Payment is to be made directly and personally to the hotel upon checking out. At the time of booking, please mention in the requested field the EIPA project number for your course.

Confirmation of registration will be forwarded to participants on receipt of the completed online registration form.

Prior payment is a condition for participation.

Cancellation policy
For administrative reasons you will be charged €150 for cancellations received within 15 days before the activity begins. There is no charge for qualified substitute participants.

EIPA reserves the right to cancel the activity up to 2 weeks before the starting date. In that case, registration fees received will be fully reimbursed. EIPA accepts no responsibility for any costs incurred (travel, accommodation, etc.). 


There are no reviews yet.

Be the first to review “Workplace Innovation: Creating Performance in the Public Sector”

Your email address will not be published. Required fields are marked *