Public sector organisations looking to remain relevant and competitive in our current context must become learning organisations.
Learning Organisations are organisations based on knowledge-oriented leadership practices, encouraging learning transfer at all levels with all members, and together as a collective, in order to achieve long-term success.
In that sense, a learning organisation is closely tied to efficient Knowledge Management practices, which are part of the Total Quality Management model (TQM), more specifically the Common Assessment Framework tool (CAF).
As a way to increase learning in public organisations, Knowledge Management practices need to come into action. This will enable public organisations across the globe to boost, transform and efficiently manage their performance, as well as to adapt to the greater public service orientation and transform them into learning organisations.