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A Culture of Trust with CAF: Employee satisfaction and well-being

6 June 2023
13:00-14:00
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About the event

Employee satisfaction and well-being in the public sector are crucial for several reasons.

  • Firstly, they directly impact the quality of public service delivery. Satisfied and engaged employees are likely to provide better services and achieve better outcomes.
  • Secondly, employee satisfaction and well-being have a significant impact on employee turnover and absenteeism rates. High turnover and absenteeism rates can disrupt the continuity and quality of public services, causing delays and backlogs in service delivery.
  • Thirdly, employee satisfaction and well-being can have a positive impact on the overall morale and productivity of public sector organizations. High morale and productivity can lead to better decision-making, increased efficiency, and higher-quality service delivery.
  • Finally, ensuring employee satisfaction and well-being in the public sector can help attract and retain top talent, leading to a more skilled and competent public service workforce.

The event will provide a platform for participants to exchange ideas, share experiences, and develop actionable recommendations for promoting employee satisfaction and well-being in the public sector. By integrating the CAF into the discussion, participants will gain a better understanding of how people management practices can contribute to the overall performance of public sector organizations. The discussion will also explore how criterion 3 (People) and criterion 7 (People Results) can be used to assess and improve people management practices, and how employee satisfaction and well-being can be incorporated into performance management systems.

What will the round-table cover?

The round table aims to bring together public sector managers, policymakers, and experts to discuss the importance of employee satisfaction and well-being in the public sector. The following topics will be covered:

  • The impact of employee satisfaction and well-being on public service delivery, employee turnover, absenteeism rates, morale, and productivity
  • The use of employee surveys as a tool for measuring employee satisfaction and well-being in the public sector, including best practices for survey design and implementation
  • Strategies for addressing common challenges in the public sector, such as limited resources and weak capacities for survey design and implementation
  • The role of leadership in promoting employee satisfaction and well-being in the public sector, including the development of people management policies and practices that prioritize employee well-being
  • The importance of internationally comparable data to assess the link between people management policies and public sector performance
  • The integration of the Common Assessment Framework (CAF) into people management practices to ensure a holistic approach to organizational performance, including criterion 3 (People) and criterion 7 (People Results)

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Speakers

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