EIPA in conversation with

A Culture of Trust with CAF: Employee satisfaction and well-being

6 June 2023

About the event

Employee satisfaction and well-being in the public sector are crucial for several reasons.

  • Firstly, they directly impact the quality of public service delivery. Satisfied and engaged employees are likely to provide better services and achieve better outcomes.
  • Secondly, employee satisfaction and well-being have a significant impact on employee turnover and absenteeism rates. High turnover and absenteeism rates can disrupt the continuity and quality of public services, causing delays and backlogs in service delivery.
  • Thirdly, employee satisfaction and well-being can have a positive impact on the overall morale and productivity of public sector organizations. High morale and productivity can lead to better decision-making, increased efficiency, and higher-quality service delivery.
  • Finally, ensuring employee satisfaction and well-being in the public sector can help attract and retain top talent, leading to a more skilled and competent public service workforce.

The event will provide a platform for participants to exchange ideas, share experiences, and develop actionable recommendations for promoting employee satisfaction and well-being in the public sector. By integrating the CAF into the discussion, participants will gain a better understanding of how people management practices can contribute to the overall performance of public sector organizations. The discussion will also explore how criterion 3 (People) and criterion 7 (People Results) can be used to assess and improve people management practices, and how employee satisfaction and well-being can be incorporated into performance management systems.

What will the round-table cover?

The round table aims to bring together public sector managers, policymakers, and experts to discuss the importance of employee satisfaction and well-being in the public sector. The following topics will be covered:

  • The impact of employee satisfaction and well-being on public service delivery, employee turnover, absenteeism rates, morale, and productivity
  • The use of employee surveys as a tool for measuring employee satisfaction and well-being in the public sector, including best practices for survey design and implementation
  • Strategies for addressing common challenges in the public sector, such as limited resources and weak capacities for survey design and implementation
  • The role of leadership in promoting employee satisfaction and well-being in the public sector, including the development of people management policies and practices that prioritize employee well-being
  • The importance of internationally comparable data to assess the link between people management policies and public sector performance
  • The integration of the Common Assessment Framework (CAF) into people management practices to ensure a holistic approach to organizational performance, including criterion 3 (People) and criterion 7 (People Results)

EIPA moderator(s)


Register here

Please be reminded that it might take time for your confirmation mail to be sent to you. If you do not see the email in a few minutes, please check your “junk mail” or “spam” folder. We make every effort to ensure that these emails are delivered.


In case you cannot see any registration form or the rest of the page looks blank, please have a look at the steps you can follow below.

The privacy settings of your browser are set to such a strong level that it can interfere with a number of websites. One needs to be briefly change a browser setting back to a standard level. (This can be reversed again immediately after registration has completed). Here the detailed instructions for the two step solution.

  1. Microsoft Edge: select in the upper right corner the three dots and then Settings, choose the tab Privacy, search, and services. Select from the three options the Balanced level. Firefox: click the menu button menu icon three stripes horizontal and select Preferences. Then select the Privacy tab and select there the option: Standard.
  2. Refresh the page and you should have now have access to the full functionality of the website.It should work on standard in Google Chrome.

If you are still having trouble, please contact a.bolk@eipa.eu and we will handle the registration for you.

Interested in learning more about this topic?

Have a look at our upcoming event Shaping the New World of Work: Wellbeing in the workplace – The key to success held on 26 June from 10.00 – 15.00.

Find out more

Upcoming conversations

Currently there are no other upcoming conversations

Previous conversations