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About the event
Employee satisfaction and well-being in the public sector are crucial for several reasons.
- Firstly, they directly impact the quality of public service delivery. Satisfied and engaged employees are likely to provide better services and achieve better outcomes.
- Secondly, employee satisfaction and well-being have a significant impact on employee turnover and absenteeism rates. High turnover and absenteeism rates can disrupt the continuity and quality of public services, causing delays and backlogs in service delivery.
- Thirdly, employee satisfaction and well-being can have a positive impact on the overall morale and productivity of public sector organizations. High morale and productivity can lead to better decision-making, increased efficiency, and higher-quality service delivery.
- Finally, ensuring employee satisfaction and well-being in the public sector can help attract and retain top talent, leading to a more skilled and competent public service workforce.
The event will provide a platform for participants to exchange ideas, share experiences, and develop actionable recommendations for promoting employee satisfaction and well-being in the public sector. By integrating the CAF into the discussion, participants will gain a better understanding of how people management practices can contribute to the overall performance of public sector organizations. The discussion will also explore how criterion 3 (People) and criterion 7 (People Results) can be used to assess and improve people management practices, and how employee satisfaction and well-being can be incorporated into performance management systems.