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2021
Province Noord-Holland

Toolbox Slimme Mobiliteit (Smart Mobility Toolbox)

The province of Noord-Holland is actively committed to trying to limit the disruption to traffic, especially when it comes to roadworks and events. In addition to the traditional means employed…
The Netherlands
GovernanceInnovative
2021
Institute of Brilliant Failures Foundation

Institute of Brilliant Failures

The public sector is a complex system and is under pressure from rapid developments in technology, economy, environment and social relations. But it is also a system of people who…
The Netherlands
DigitalisationInnovative
2021
Ministry of Foreign Affairs Directorate for EU Affairs

Town twinning between Turkey and the EU

The accession negotiations between Turkey and the EU opened in 2005. At the central level, numerous legal reforms were achieved to meet the EU standards, but these efforts could not…
turkey
Central & local administrationGovernanceInnovative
2021
Nilüfer Social Entrepreneurship Centre

Nilüfer Social Entrepreneurship Centre

Nilüfer is a district of the metropolitan city of Bursa and is divided into 64 neighbourhoods. Here, social entrepreneurship has become increasingly important thanks to its capacity to generate social…
turkey
Central & local administrationGovernanceInnovative
2021
Prime Minister’s Office State Secretariat for Territorial Public Administration

The Development of Mobile Integrated Customer Service Offices

Aiming to become a strong service provider state, the development of a government window system began on 1 January 2011, which has extended both its number and functions since then.…
Hungary
Central & local administrationGovernanceInnovative
2021
State Institute for Drug Control

Electronic prescription – ePrescription Information System

Electronic prescriptions and the establishment of the ePrescription information system are based on Act No 378/2007 Coll. on Pharmaceuticals, as amended. The ePrescription system is administered and operated by the…
Czech Republic
Digitalisatione-GovernmentHealthcare and long-term careInnovative
2021
Department for Social Inclusion of Persons with Disabilities, Ministry of Labour, Welfare and Social Insurance

Supported Living, Homes and Programmes

In Cyprus there has been a need for a new institutional and legal framework concerning the provision of high-quality and effective supported living services to adults with disabilities. This is…
Cyprus
InnovativeWelfare system
2021
Service public de Wallonie

Participons: co-construisons ensemble le SPW de demain!

The Service public de Wallonie (SPW) is divided into seven entities, which provide public services in several sectors such as environment, taxation, housing, energy and mobility, and is located in…
Belgium
GovernanceInnovativeManagement of human resources
2021
Federal Office for Immigration and Asylum

Country of Origin Information – Content Management System

Country of Origin Information – Content Management System (COI-CMS) is a database used to create and update country of origin (COI) information. COI is needed by decision makers in asylum…
Austria
DigitalisationInnovativeResearch, innovation and digital economy