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2017
Spanish Ministry of Justice

Process Optimization Program (POP)

Spanish justice has its technological engine in Subdireccion General de Nuevas Tecnologias de la Justicia (SGNTJ) as it is the body of the Ministry of Justice responsible for providing IT…
Spain
Digital GovernmentJudicial systemsState governance and better policy making
2019
ESPAP - Public Administration Shared Services and Public Procurement Unit, IP, Portugal

Collaborative Procurement for Energy in Portugal – Sharing Value Together

To promote cheaper, easier and faster ways to deliver goods and services through public procurement, while satisfying the goals of increased accountability, transparency and competitiveness, Portugal started a major reform…
Portugal
ClimateDigital GovernmentEnergyState governance and better policy making
2019
Unioncamere

Digital enterprise points

The so-called Fourth Industrial Revolution, mostly known as Industry 4.0, is characterised by the increasing and pervasive use of digital technology. This is not only within companies to produce goods…
Italy
Digital economy, research and innovationDigital GovernmentVocational education and training and adult learning
2019
Ministry of Home Affairs

GouvAlert.lu

In a growing and complex risk environment, efficient and fast information to the public is of highest importance. The information and alerting of the population of risks and threats is…
Luxembourg
Crisis managementDigital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2019
AMA - Administrative Modernisation Agency

Citizen Spots

The ‘citizen spot’ is a multiservice physical counter where a specialised mediator assists citizens in accessing a portfolio of online public services, and then teaches them how to use it…
Portugal
Digital economy, research and innovationDigital education and skillsDigital Government
2019
Federal Ministry Republic of Austria Finance

Automated Employee Tax Assessment

The aim of the 2013 government programme was to drive forward and realise implementation of the pre-filled tax return. This already appeared largely assured through transfer of the previous year’s…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryTax complianceTax policy
2019
Federal Ministry of Finance Austria

Governance-Risk-Compliance Management IT Tool

Risk management is a rapidly developing management discipline coming from private industry and today, it is advanced in the financial sector. In public sector organisations it is hardly implemented, although…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2019
via donau - Österreichische Wasserstraßen-Gesellschaft mbH

Initiating digitalization at viadonau. Rethinking business processes in a digital context

Digitisation is currently a particularly topical issue and the digital transformation is strongly driven and supported by the Austrian public administration. Viadonau, a state-owned company, has been challenged to find…
Austria
Digital economy, research and innovationDigital GovernmentEfficiency of the state organisation and service delivery