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2021
Ministry of State – Central Legislation Service

Casemates

Nowadays, legislation is not researched and read exclusively by lawyers. The non-legal public may also need to look for a legislative act in force in its consolidated version, without having…
Luxembourg
Better regulation, licensing and inspectionsDigital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2021
USRC (Special Office for the Reconstruction of the municipalities of the “Seismic Crater”)

Digital for Reconstruction Grants

The project Digital for Reconstruction Grants has been developed in the context of the reconstruction of private buildings and historical centres. This relates to those municipalities damaged from the earthquakes…
Italy
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2021
FinanzOnline, Bundesministerium Finanzen

Relaunch of FinanzOnline and integration of chatbot “Fred”

Good Practice Certificate: FinanzOnline was the first transactional portal of the Austrian public administration, launched in 2003. It is still the flagship of e-government applications in Austria. Through the course…
Austria
Digital economy, research and innovationDigital GovernmentTax complianceTax policy
2021
Austrian Federal Ministry of Justice

JustizOnline

Second prize winner in the category Digital in EPSA 2021: JustizOnline is the digital public service platform of the independent Austrian courts and public prosecution offices, which provides digital access…
Austria
Digital GovernmentState governance and better policy making
2021
The city of Vienna

Vienna provides space (Wien gibt Raum)

First prize winner in category Digital in EPSA 2021: Public space is the flagship of a modern city, where different interests and needs come together. In Vienna, various departments of…
Austria
Better regulation, licensing and inspectionsDigital economy, research and innovationDigital GovernmentState governance and better policy making
2021
6th District General Directorate for Social Care and Child Protection

At a distance, but close to you

Special Recognition of responding to the COVID-19 crisis: The leading organisation of this project is a Day Recovery Centre for Children with Disabilities. For this institute, Orșova, at the 6th…
Romania
Digital economy, research and innovationDigital GovernmentState governance and better policy making
2021
Municipality of Serres

Stay home – the Municipality of Serres stays at work for you

The Municipality of Serres, since March 2020, has implemented an innovative service-oriented culture to protect its citizens amid the Covid-19 pandemic. This has accelerated the digital democracy it was already…
Greece
Digital economy, research and innovationDigital GovernmentHuman resources managementState governance and better policy making
2021
Andalusian Institute of Public Administration

The Public Policy Planning and Evaluation Area

In 2016, the Public Policy Evaluation Area was created as part of the Andalusian Institute of Public Administration (Instituto Andaluz de Administración Pública – IAAP). The aim was to establish…
Spain
Digital economy, research and innovationDigital GovernmentPublic accounting and statistics
2021
Head Office of Polish State Archives

The Electronic Documents Archive

The Electronic Documents Archive system (ade.gov.pl) is the answer to the need of preserving archival material of great historical value for future generations. It secures this part of the national…
Poland
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making