Diversity, Equality, Inclusion @New Work

Managing a Diverse Workforce Successfully Inside Public Administration

The conference will provide you with:

  • the tools you need to design a diversity strategy;
  • the instruments, leadership principles and HR policies to build a framework for your organisation;
  • extensive insights with multiple examples and real-life cases;
  • input from practitioners from the private and public sectors as well as academics.
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Conference details

Date: 13 – 17 September 2021
Location: Zoom

The Conference

Managing a Diverse Workforce Successfully Inside Public Administration

Conference date: 13 – 17 September 2021
Location: Zoom

In Diversity United! Three words that are extremely important for life and work in the EU. For business and administration, the diverse and different skills of employees are an important basis for meeting the needs of customers and citizens in a way that fulfils service expectations, and for demonstrating positive performance.

The consequences of demographic and social change, digitisation, globalisation, European integration, increased requirements on environmental protection, and New Work – as well as increasing diversity in the population and the workforce – pose challenges for innovative and modern HR work. The complexity of these topics is constantly expanding, thus demanding proactive responses and virtually simultaneous action. In addition to traditional administration and care of personnel, HR management has an active role to play in supporting the (digital) transformation with appropriate tools and programmes, and in advising and supporting managers and employees.

Equality and equal opportunity are important levers in promoting employee engagement. Diversity needs an organisational culture characterised by value orientation, respect, tolerance and appreciation. Diversity management, which helps to shape an employer brand, should be accompanied by organisational development and HR development accordingly.

Longer professional lives, older, more female and diverse workforces as well as clientele, an increasing shortage of talent (young talent, managers) demand integrated concepts and approaches. There is a need for demographic diversity and digitisation to be ‘thought out together’ and to be strategically anchored in the respective business and HR policy. For example, multiple generations will increasingly work and learn together, intercultural openness will be promoted, men too will increasingly ask questions about the compatibility of professional and family/private life within the context of different partnership life models, and the younger generation has different expectations when it comes to life balance. On 11 November 2020 the LGBTIQ Equality Strategy 2020–2025 was adopted by the European Commission. The European Strategy against Racism and the Gender Equality Strategy also underlines the potential need for internal action within public authorities.

Public administration must present itself as an attractive employer to attract and retain new, qualified employees – and thus talent – with diverse and varied skills. Successful diversity management will therefore also depend on the extent to which recruitment, qualification, HR development and management development are strategically and conceptually linked. This should drastically increase the organisational performance.

We believe that the best way to learn is through practical knowledge, learning from the best as well as learning from failures and exchanging experiences with peers.

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EIPA Moderator

Speakers

Beatrix Behrens

Beatrix Behrens

HR Policies and Development

Dr Beatrix Behrens is a seconded expert at the European Institute of Public Administration in Maastricht, in the EU Governance Unit. She is also a division manager for Organisation Management at the Academy of the German Federal Employment Agency (BA).

Until July 2020, she was in charge of HR policy and HR development at the BA. As division manager she was responsible for HR strategy and the development of personnel policy. She has been working for the BA in various managerial and leadership positions since 1984. Beatrix Behrens also had several engagements in the private and non-profit sector in the US.

Dr Behrens holds a PhD in Economics from the University of St. Gallen (CH) and a degree in Public Administration from the University of Konstanz/Speyer. She also followed several executive seminars at the Harvard Kennedy School, Carnegie Mellon University.

Clara Cotroneo

Clara Cotroneo

EU Public Sector Innovation and Performance, Digitalisation, EU Internal and External Security

Clara Cotroneo (IT) joined EIPA Maastricht in 2019. She is a lecturer at EIPA Maastricht and at the European Centre for Judges and Lawyers – EIPA’s Centre in Luxembourg. In addition, Clara also coordinates the European Public Sector Award (EPSA). She has extensive experience in developing training activities in face-to-face, online and blended learning formats. Her teaching, research and consulting areas of expertise cover topics related to the area of Freedom, Security and Justice, including security, digitalization – and the intersection between the two, cross-border crime (including human trafficking and cybersecurity), judicial and police cooperation, migration and fundamental rights.

Before joining EIPA, Clara was Director of Programs at Vesalius College of Global Affairs (Free University of Brussels), had previously taught at the University of Bangor (Wales) and was a volunteer at the UN International Labour Organization (ILO). She is a certified cybersecurity analyst and is currently a PhD Researcher at Leiden University’s Institute of Security and Global Affairs. She also holds an Mphil in Psychology, a MA in Linguistics and a Postgraduate Certificate in Teaching in Higher Education. Clara is an Associate Fellow of the Higher Education Academy (HEA) in the UK.

Arnaud Briffond

Public Relations Officer at France Strategie

Arnaud Briffond is a Public Relations Officer at France Strategie and has worked in public relations and communications in the public sector for nearly ten years. He has spent six years at France Stratégie, within France's Prime Minister's service, dedicated to public policy analysis. Arnaud focuses on stakeholder engagement and building a better relationship between the institution and its target audiences. He also developed and managed the institution's relationship marketing strategy.
Iwona Karwot

Iwona Karwot

EU Structural and Cohesion Funds

Dr Iwona Karwot (PL) is a Senior Lecturer at EIPA, specialising in structural and Cohesion Funds programming, implementation and audit. She develops and runs seminars on CBA and Audit in close cooperation with European Court of Auditors and EU Commission.

Before joining EIPA in 2008, she gained extensive practical knowledge in her field. Since 1999, she has been involved in the preparation process for Structural Funds and the Cohesion Fund in Poland at central and regional level, as well as in its implementation in the post-accession period as a manager and trainer within the framework of five institutional building projects (Special Preparatory Programme – Phare SPP I and II, three regional twinnings). She has also worked in Poland and abroad as a national and EU expert on EU regional policy, including two years’ work for the GFA Consulting Group GmbH in Hamburg (DE). At the GFA she planned and led short-term missions and workshops for the Europe, Caucasus and Central Asia departments on regional development and strategic planning (Moldova, Serbia, Croatia, etc.).

Iwona has MA in Political Science and European Institutions and a PhD in Regional Policy and International Relations. She also worked as an Associate Senior Lecturer of Postgraduate Studies in European Union Funds at the Faculty of Law and Administration in the University of Łódź and the Catholic University of Cardinal Stefan Wyszyński, in Warsaw (PL), as a Cooperating Lecturer for the Academy of Human and Economic Science in Zamość (PL) and The Strasburg Center for European Studies.

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Managing a Diverse Workforce Successfully Inside Public Administration

Date: 13 September 2021
Location: Zoom

09.15 Platform is opened and participants are admitted
(Time zone UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
09.20 Welcome and introductory remarks
Isane Aparicio, Business Director, EIPA, Maastricht
09.30 Gender equality and equal treatment in the EU’s public employment and leadership
Clara Cotroneo, Lecturer and Researcher at EIPA, Maastricht
10.00 From strategy to managing diversity – Ministry of Foreign Affairs, Germany
Susanne Olberg, Head of Diversity, Ministry of Foreign Affairs, Germany
10.45 Coffee break
11.15 Unconscious bias and talent management
Workshop
 I
Prof. Dr Gundula Gwen HillerUniversity of Applied Labour Studies, Mannheim
12.45 End of day 1

x

Speaker

Isane Aparicio

Business Director, EIPA

Isane Aparicio is Director of EIPA Maastricht and responsible for Business Development. She is also a Senior Expert, specialising in the fields of business development, EU funding, monitoring and analysis of EU policy.

For the last 10 years, Isane Aparicio has worked as a senior manager on EU policies and funding at a Brussels based consultancy firm, giving her an in-depth insight into the EU Institutions and policy affairs. Prior, Ms Aparicio worked as a project manager in several NGOs and International Organisations. In the last years, she regularly lectured at the International Master of European Studies in Brussels.

Clara Cotroneo

Clara Cotroneo

EU Public Sector Innovation and Performance, Digitalisation, EU Internal and External Security

Clara Cotroneo (IT) joined EIPA Maastricht in 2019. She is a lecturer at EIPA Maastricht and at the European Centre for Judges and Lawyers – EIPA’s Centre in Luxembourg. In addition, Clara also coordinates the European Public Sector Award (EPSA). She has extensive experience in developing training activities in face-to-face, online and blended learning formats. Her teaching, research and consulting areas of expertise cover topics related to the area of Freedom, Security and Justice, including security, digitalization – and the intersection between the two, cross-border crime (including human trafficking and cybersecurity), judicial and police cooperation, migration and fundamental rights.

Before joining EIPA, Clara was Director of Programs at Vesalius College of Global Affairs (Free University of Brussels), had previously taught at the University of Bangor (Wales) and was a volunteer at the UN International Labour Organization (ILO). She is a certified cybersecurity analyst and is currently a PhD Researcher at Leiden University’s Institute of Security and Global Affairs. She also holds an Mphil in Psychology, a MA in Linguistics and a Postgraduate Certificate in Teaching in Higher Education. Clara is an Associate Fellow of the Higher Education Academy (HEA) in the UK.

Gundula Gwenn Hiller

Professor for Career Guidance and Counselling with a focus on intercultural competence and migration at the University of Applied Labour Studies in Mannheim (Germany)

Prof. Dr Gundula Gwenn Hiller has been Professor for Career Guidance and Counselling with a focus on intercultural competence and migration at the University of Applied Labour Studies in Mannheim (Germany) since May 2019.

Previously, she was the academic director of the Centre for Intercultural Learning at the European University Viadrina for over 10 years. She completed her Master's degree in Romance/Germanic Studies at the Albert Ludwigs University in Freiburg and her doctorate in Cultural Studies at the Viadrina. She has taught in several international language and cultural studies programmes at home and abroad (e.g. in Luxembourg, France, USA) and gives advanced training in the field of diversity, communication and future skills. Furthermore she is an international speaker, claiming that our societies need new skills and new ways of thinking.

EIPA Moderator

Arnaud Briffond

Public Relations Officer at France Strategie

Arnaud Briffond is a Public Relations Officer at France Strategie and has worked in public relations and communications in the public sector for nearly ten years. He has spent six years at France Stratégie, within France's Prime Minister's service, dedicated to public policy analysis. Arnaud focuses on stakeholder engagement and building a better relationship between the institution and its target audiences. He also developed and managed the institution's relationship marketing strategy.
Beatrix Behrens

Beatrix Behrens

HR Policies and Development

Dr Beatrix Behrens is a seconded expert at the European Institute of Public Administration in Maastricht, in the EU Governance Unit. She is also a division manager for Organisation Management at the Academy of the German Federal Employment Agency (BA).

Until July 2020, she was in charge of HR policy and HR development at the BA. As division manager she was responsible for HR strategy and the development of personnel policy. She has been working for the BA in various managerial and leadership positions since 1984. Beatrix Behrens also had several engagements in the private and non-profit sector in the US.

Dr Behrens holds a PhD in Economics from the University of St. Gallen (CH) and a degree in Public Administration from the University of Konstanz/Speyer. She also followed several executive seminars at the Harvard Kennedy School, Carnegie Mellon University.

Managing a Diverse Workforce Successfully Inside Public Administration

Date: 14 September 2021
Location: Zoom

08.25 Platform is opened and participants are admitted
08.30 Managing a diverse workforce at the EU Commission
Géraldine Dufort, Principal Advisor for Diversity and Inclusion at the Directorate General for Human Resources and Security, European Commission, Brussels
09.15 Managing a diverse workforce in the Dutch public administration
Jenna Hulzebos, Ministry of the Interior and Kingdom Relations, The Hague
10.00 Coffee break
10.15 Promoting employees with disabilities – promoting inclusion
Workshop II
Prof. Stephan Böhm, University of St. Gallen, Director Center for Disability and Integration
Dr Miriam Baumgärtner, University of St. Gallen, Co-Director Center for Disability and Integration
11.15 Managing inclusion at the Federal Foreign Office, Germany (GFFo)
Susanne Olberg, Head of Diversity, Ministry of Foreign Affairs, Germany
Lydia Sasnovskis, Assistant Desk Officer for Humanitarian Assistance
12.15 End of day 2

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Speakers

Géraldine Dufort

Principal Advisor for Diversity and Inclusion at the Directorate General for Human Resources and Security, European Commission

Géraldine Dufort studied Business Administration in France and started her career in the banking sector in Melbourne and Madrid.
Géraldine Dufort joined the European Commission in 1999 in the Human Resources Department in Brussels. Worked in recruitment, career management and learning and development. From 2004 to 2010 was posted to 2 EU delegations (Kinshasa – Democratic Republic of Congo and Washington – United States). Worked as development counsellor. From 2017 to 2021, was seconded to the Spanish Ministry of Foreign Affairs in Madrid. Worked on promotion of Spanish presence and influence in the EU institutions. Since April 2021, Head of the Diversity and Inclusion Office in the Commission’s HR Department.

Stephan Böhm

Director of the Center for Disability and Integration, University of St. Gallen

Prof. Dr. Stephan Böhm is an Associate Professor of Diversity Management and Leadership at the University of St. Gallen, Switzerland. He also serves as the Director of the Center for Disability and Integration at the University of St. Gallen (CDI-HSG).

Miriam Baumgärtner

Co-Director Center for Disabilities and Integration, University of St. Gallen,

EIPA Moderator

Beatrix Behrens

Beatrix Behrens

HR Policies and Development

Dr Beatrix Behrens is a seconded expert at the European Institute of Public Administration in Maastricht, in the EU Governance Unit. She is also a division manager for Organisation Management at the Academy of the German Federal Employment Agency (BA).

Until July 2020, she was in charge of HR policy and HR development at the BA. As division manager she was responsible for HR strategy and the development of personnel policy. She has been working for the BA in various managerial and leadership positions since 1984. Beatrix Behrens also had several engagements in the private and non-profit sector in the US.

Dr Behrens holds a PhD in Economics from the University of St. Gallen (CH) and a degree in Public Administration from the University of Konstanz/Speyer. She also followed several executive seminars at the Harvard Kennedy School, Carnegie Mellon University.

Clara Cotroneo

Clara Cotroneo

EU Public Sector Innovation and Performance, Digitalisation, EU Internal and External Security

Clara Cotroneo (IT) joined EIPA Maastricht in 2019. She is a lecturer at EIPA Maastricht and at the European Centre for Judges and Lawyers – EIPA’s Centre in Luxembourg. In addition, Clara also coordinates the European Public Sector Award (EPSA). She has extensive experience in developing training activities in face-to-face, online and blended learning formats. Her teaching, research and consulting areas of expertise cover topics related to the area of Freedom, Security and Justice, including security, digitalization – and the intersection between the two, cross-border crime (including human trafficking and cybersecurity), judicial and police cooperation, migration and fundamental rights.

Before joining EIPA, Clara was Director of Programs at Vesalius College of Global Affairs (Free University of Brussels), had previously taught at the University of Bangor (Wales) and was a volunteer at the UN International Labour Organization (ILO). She is a certified cybersecurity analyst and is currently a PhD Researcher at Leiden University’s Institute of Security and Global Affairs. She also holds an Mphil in Psychology, a MA in Linguistics and a Postgraduate Certificate in Teaching in Higher Education. Clara is an Associate Fellow of the Higher Education Academy (HEA) in the UK.

Arnaud Briffond

Public Relations Officer at France Strategie

Arnaud Briffond is a Public Relations Officer at France Strategie and has worked in public relations and communications in the public sector for nearly ten years. He has spent six years at France Stratégie, within France's Prime Minister's service, dedicated to public policy analysis. Arnaud focuses on stakeholder engagement and building a better relationship between the institution and its target audiences. He also developed and managed the institution's relationship marketing strategy.

Managing a Diverse Workforce Successfully Inside Public Administration

Date: 15 September 2021
Location: Zoom

08.25 Platform is opened and participants are admitted
08.30 Strategic Leadership Programs – external diverse impulses supporting future business success and cultural change@Siemens
Marianne Kiener, Head of Global Talent Recruiting Programs, Siemens AG, Munich
09.00 Empowering women to become successful leaders – empirical evidence and case studies
Christiane Flüter-Hoffmann, Senior Researcher for Human Resource Management PoliciesGerman Economic Institute, Cologne
09.45 Strategies to promote equal opportunities as part of managing the organisation and diversity
Ursula Rosenbichler, Head of Department at the Austrian Federal Ministry for Arts, Culture, Civil Service and Sports, Vienna
10.30 Coffee break
11.00 Being a male in times of Diversity Management – a different and new perspective
Prof. Paulina Jedrzejczyk, Employer Consulting, Human Resource Management and Diversity Management, University of Applied Labour Studies, Mannheim
11.45 Equality & Diversity in EPSO’s outreach and selection procedures
Silvija AKIF, Senior Psychologist, European Selection Office
12.30 End of day 3

x

Speakers

Christiane Flüter-Hoffmann

Senior Researcher for Human Resource Management Policies, German Economic Institute, Cologne

Ursula Rosenbichler

Head of Department at the Austrian Federal Ministry for Arts, Culture, Civil Service and Sports, Vienna

Ursula Rosenbichler is Head of the Department III/C/9 (Strategic Performance Management and Public Sector Innovation) of the Austrian Federal Ministry for Art, Culture, Civil Service and Sport, and is a leading board member of GovLabAustria, Austria’s public sector innovation lab. Her work and teaching assignments focus on innovation and change management in the public sector, performance-oriented management and data management, as well as co-creation and collaboration. Ursula holds a master’s degree in social economics from the University of Graz. Before joining the Austrian Federal Ministry for Art, Culture, Civil Service and Sport, Ursula worked as a management/public sector consultant, participated in EU-funded projects and conducted research in this field.

Paulina Jedrzejczyk

Professor of Business Administration with a focus on Human Resources Management and Employer Consulting at the University of Applied Labour Studies in Mannheim

Prof. Dr Paulina Jedrzejczyk, born in Poland, moved to Germany in 1994; she studied Business Education and subsequently earned her doctorate in Business Administration at the Johannes Gutenberg-University in Mainz. Dr. Jedrzejczyk has been teaching Human Resource Management and Diversity Management since 2007, first at Wiesbaden Business School, then at Koblenz University of Applied Sciences and University of Applied Sciences in Mainz/ London South Bank University. For several years, she worked as a project manager and consultant focusing on HRM, personnel development, knowledge management, creativity and career coaching for female junior staff for both large and small and medium-sized companies. Most recently, as part of the unternehmensWert: Mensch project, which helps SMEs implement modern HR policies and profitably use the opportunities of digitalization.

Dr. Jedrzejczyk has been a professor of Business Administration with a focus on Human Resources Management and Employer Consulting at the University of Applied Labour Studies in Mannheim since 2017.

Silvija Akif

Senior psychologist, EPSO Equality & Diversity Team

Silvija Akif is a Senior psychologist in the Equality & Diversity Team at the European Personnel Selection Office.

Christiane Flüter-Hoffmann

Senior Researcher for Human Resource Management Policies, German Economic Institute, Cologne

Ursula Rosenbichler

Head of Department at the Austrian Federal Ministry for Arts, Culture, Civil Service and Sports, Vienna

Ursula Rosenbichler is Head of the Department III/C/9 (Strategic Performance Management and Public Sector Innovation) of the Austrian Federal Ministry for Art, Culture, Civil Service and Sport, and is a leading board member of GovLabAustria, Austria’s public sector innovation lab. Her work and teaching assignments focus on innovation and change management in the public sector, performance-oriented management and data management, as well as co-creation and collaboration. Ursula holds a master’s degree in social economics from the University of Graz. Before joining the Austrian Federal Ministry for Art, Culture, Civil Service and Sport, Ursula worked as a management/public sector consultant, participated in EU-funded projects and conducted research in this field.

EIPA Moderator

Beatrix Behrens

Beatrix Behrens

HR Policies and Development

Dr Beatrix Behrens is a seconded expert at the European Institute of Public Administration in Maastricht, in the EU Governance Unit. She is also a division manager for Organisation Management at the Academy of the German Federal Employment Agency (BA).

Until July 2020, she was in charge of HR policy and HR development at the BA. As division manager she was responsible for HR strategy and the development of personnel policy. She has been working for the BA in various managerial and leadership positions since 1984. Beatrix Behrens also had several engagements in the private and non-profit sector in the US.

Dr Behrens holds a PhD in Economics from the University of St. Gallen (CH) and a degree in Public Administration from the University of Konstanz/Speyer. She also followed several executive seminars at the Harvard Kennedy School, Carnegie Mellon University.

Clara Cotroneo

Clara Cotroneo

EU Public Sector Innovation and Performance, Digitalisation, EU Internal and External Security

Clara Cotroneo (IT) joined EIPA Maastricht in 2019. She is a lecturer at EIPA Maastricht and at the European Centre for Judges and Lawyers – EIPA’s Centre in Luxembourg. In addition, Clara also coordinates the European Public Sector Award (EPSA). She has extensive experience in developing training activities in face-to-face, online and blended learning formats. Her teaching, research and consulting areas of expertise cover topics related to the area of Freedom, Security and Justice, including security, digitalization – and the intersection between the two, cross-border crime (including human trafficking and cybersecurity), judicial and police cooperation, migration and fundamental rights.

Before joining EIPA, Clara was Director of Programs at Vesalius College of Global Affairs (Free University of Brussels), had previously taught at the University of Bangor (Wales) and was a volunteer at the UN International Labour Organization (ILO). She is a certified cybersecurity analyst and is currently a PhD Researcher at Leiden University’s Institute of Security and Global Affairs. She also holds an Mphil in Psychology, a MA in Linguistics and a Postgraduate Certificate in Teaching in Higher Education. Clara is an Associate Fellow of the Higher Education Academy (HEA) in the UK.

Iwona Karwot

Iwona Karwot

EU Structural and Cohesion Funds

Dr Iwona Karwot (PL) is a Senior Lecturer at EIPA, specialising in structural and Cohesion Funds programming, implementation and audit. She develops and runs seminars on CBA and Audit in close cooperation with European Court of Auditors and EU Commission.

Before joining EIPA in 2008, she gained extensive practical knowledge in her field. Since 1999, she has been involved in the preparation process for Structural Funds and the Cohesion Fund in Poland at central and regional level, as well as in its implementation in the post-accession period as a manager and trainer within the framework of five institutional building projects (Special Preparatory Programme – Phare SPP I and II, three regional twinnings). She has also worked in Poland and abroad as a national and EU expert on EU regional policy, including two years’ work for the GFA Consulting Group GmbH in Hamburg (DE). At the GFA she planned and led short-term missions and workshops for the Europe, Caucasus and Central Asia departments on regional development and strategic planning (Moldova, Serbia, Croatia, etc.).

Iwona has MA in Political Science and European Institutions and a PhD in Regional Policy and International Relations. She also worked as an Associate Senior Lecturer of Postgraduate Studies in European Union Funds at the Faculty of Law and Administration in the University of Łódź and the Catholic University of Cardinal Stefan Wyszyński, in Warsaw (PL), as a Cooperating Lecturer for the Academy of Human and Economic Science in Zamość (PL) and The Strasburg Center for European Studies.

Managing a Diverse Workforce Successfully Inside Public Administration

Date: 16 September 2021
Location: Zoom

08.25 Platform is opened and participants are admitted
08.30 How to manage the demographic change? Developing an offboarding concept
Interactive Workshop III
Dr Beatrix Behrens,University of Applied Labour Studies, External Expert for EIPA on HRM and Public Management
Dr Carolin Eitner, HR Senior Expert at the HRM department,
thyssenkrupp Steel Europe
09.30 Coffee break
09.45 The Baby-Boomer are gone – how about using their skills beyond retirement?
The Senior Expert Pool – generating ideas from the private sector
Marc Münstermann, thyssenkrupp Senior Experts GmbH
10.15 Next generation diversity and inclusion policies in the public service
Natalia Nolan-Flecha, Organisation for Economic Cooperation and Development (OECD), Paris
11.00 Coffee break
11.15 Promoting work ability in the occupational life course – Lessons learnt from consultations and Erasmus projects
Alexander Frevel, Arbeit und Zukunft e.V., Hamburg
12.00 End of day 4

x

Speakers

Carolin Eitner

HR Senior Expert at the HRM department at thyssenkrupp Steel Europe AG

Dr Carolin Eitner is an HR Senior Expert at the HRM department at thyssenkrupp Steel Europe AG.

With more than 12 years of work experience in the HR field, she focusses especially on demographic change and diversity management in all its facets. She deals intensively with trends, good practices and innovative solutions, always with the aim of taking the organization along on the path of diversity development. Carolin studied Social Sciences and completed her PhD at Bochum University. She also worked as a researcher at the Institute of Gerontology at TU Dortmund University.

Alexander Frevel

Social Economist

Alexander Frevel, a graduate social economist, has been researching, advising and providing qualifications since 1980 in projects for the humane design of work with a focus on 'ability to work' and 'age- / aging- and life-phase-appropriate career paths'

Natalia Nolan Flecha

Policy Analyst, Public Employment and Management, Public Management and Budgeting Division Directorate for Public Governance, OECD

Natalia Nolan Flecha has ten years of experience as an OECD public management expert working in the areas of public employment, budgeting and public financial management, and integrity. Natalia was Project Co-ordinator of the OECD’s Government at a Glance, the OECD’s flagship database and publication on measuring public sector performance across several management domains, and has led several OECD peer reviews (Spain, Mexico). Natalia’s current research focuses on civil service reform, including strategic HRM systems, employee engagement and diversity and inclusion. She is responsible for the pilot initiative to develop internationally comparable data on employee engagement in central government organisations. Prior to joining the OECD, Natalia was a senior consultant in public sector strategy with Deloitte and Accenture, advising national and regional governments on territorial and digital strategies.

Natalia Nolan Flecha holds a Master’s Degree in Public Administration (MPA) from the London School of Economics and Political Science.

EIPA Moderator

Beatrix Behrens

Beatrix Behrens

HR Policies and Development

Dr Beatrix Behrens is a seconded expert at the European Institute of Public Administration in Maastricht, in the EU Governance Unit. She is also a division manager for Organisation Management at the Academy of the German Federal Employment Agency (BA).

Until July 2020, she was in charge of HR policy and HR development at the BA. As division manager she was responsible for HR strategy and the development of personnel policy. She has been working for the BA in various managerial and leadership positions since 1984. Beatrix Behrens also had several engagements in the private and non-profit sector in the US.

Dr Behrens holds a PhD in Economics from the University of St. Gallen (CH) and a degree in Public Administration from the University of Konstanz/Speyer. She also followed several executive seminars at the Harvard Kennedy School, Carnegie Mellon University.

Clara Cotroneo

Clara Cotroneo

EU Public Sector Innovation and Performance, Digitalisation, EU Internal and External Security

Clara Cotroneo (IT) joined EIPA Maastricht in 2019. She is a lecturer at EIPA Maastricht and at the European Centre for Judges and Lawyers – EIPA’s Centre in Luxembourg. In addition, Clara also coordinates the European Public Sector Award (EPSA). She has extensive experience in developing training activities in face-to-face, online and blended learning formats. Her teaching, research and consulting areas of expertise cover topics related to the area of Freedom, Security and Justice, including security, digitalization – and the intersection between the two, cross-border crime (including human trafficking and cybersecurity), judicial and police cooperation, migration and fundamental rights.

Before joining EIPA, Clara was Director of Programs at Vesalius College of Global Affairs (Free University of Brussels), had previously taught at the University of Bangor (Wales) and was a volunteer at the UN International Labour Organization (ILO). She is a certified cybersecurity analyst and is currently a PhD Researcher at Leiden University’s Institute of Security and Global Affairs. She also holds an Mphil in Psychology, a MA in Linguistics and a Postgraduate Certificate in Teaching in Higher Education. Clara is an Associate Fellow of the Higher Education Academy (HEA) in the UK.

Iwona Karwot

Iwona Karwot

EU Structural and Cohesion Funds

Dr Iwona Karwot (PL) is a Senior Lecturer at EIPA, specialising in structural and Cohesion Funds programming, implementation and audit. She develops and runs seminars on CBA and Audit in close cooperation with European Court of Auditors and EU Commission.

Before joining EIPA in 2008, she gained extensive practical knowledge in her field. Since 1999, she has been involved in the preparation process for Structural Funds and the Cohesion Fund in Poland at central and regional level, as well as in its implementation in the post-accession period as a manager and trainer within the framework of five institutional building projects (Special Preparatory Programme – Phare SPP I and II, three regional twinnings). She has also worked in Poland and abroad as a national and EU expert on EU regional policy, including two years’ work for the GFA Consulting Group GmbH in Hamburg (DE). At the GFA she planned and led short-term missions and workshops for the Europe, Caucasus and Central Asia departments on regional development and strategic planning (Moldova, Serbia, Croatia, etc.).

Iwona has MA in Political Science and European Institutions and a PhD in Regional Policy and International Relations. She also worked as an Associate Senior Lecturer of Postgraduate Studies in European Union Funds at the Faculty of Law and Administration in the University of Łódź and the Catholic University of Cardinal Stefan Wyszyński, in Warsaw (PL), as a Cooperating Lecturer for the Academy of Human and Economic Science in Zamość (PL) and The Strasburg Center for European Studies.

Managing a Diverse Workforce Successfully Inside Public Administration

Date: 17 September 2021
Location: Zoom

08.55 Platform is opened and participants are admitted
09.00 In Diversity United – the EU Commission’s new LGBTIQ Strategy
Input and discussion
Didier Houttequiet, DG Justice and Consumers, Unit D1 – Non-discrimination and Roma coordination, European Commission, Brussels
09.30 Learning from the private sector: Managing LGBTIQ and Employee Resource Groups
Susanne Sikora, HR Diversity & Inclusion Expert, Deutsche Bank
Volker Wind, Chairman of the db/pb Pride Employee Network
10.30 Coffee break
11.00 Managing diversity – Intercultural openness in times of migration
Input and discussion
Dr Stefan Hank, German Chancellery, Berlin
11.45 Intercultural competence or diversity competence needed?
Prof. Gundula Gwen Hiller, University of Applied Labour Studies, Mannheim
12.45 End of the event

x

Speaker

Gundula Gwenn Hiller

Professor for Career Guidance and Counselling with a focus on intercultural competence and migration at the University of Applied Labour Studies in Mannheim (Germany)

Prof. Dr Gundula Gwenn Hiller has been Professor for Career Guidance and Counselling with a focus on intercultural competence and migration at the University of Applied Labour Studies in Mannheim (Germany) since May 2019.

Previously, she was the academic director of the Centre for Intercultural Learning at the European University Viadrina for over 10 years. She completed her Master's degree in Romance/Germanic Studies at the Albert Ludwigs University in Freiburg and her doctorate in Cultural Studies at the Viadrina. She has taught in several international language and cultural studies programmes at home and abroad (e.g. in Luxembourg, France, USA) and gives advanced training in the field of diversity, communication and future skills. Furthermore she is an international speaker, claiming that our societies need new skills and new ways of thinking.

Didier Houttequiet

Non-discrimination and Roma coordination unit of DG Justice and Consumers of the European Commission

Didier Houttequiet works for the Non-discrimination and Roma coordination unit of DG Justice and Consumers of the European Commission. Within the unit, he contributes to the development of the European Commission's policies in the area of equality and non-discrimination, in particular in the field of LGBTIQ equality. He was responsible for the drafting and preparation of the Commission’s LGBTIQ Equality Strategy 2020-2025. He holds a Bachelor and Master of Laws from the University of Leuven and an LL.M. in Human Rights Law from the London School of Economics and Political Science.

EIPA Moderator

Beatrix Behrens

Beatrix Behrens

HR Policies and Development

Dr Beatrix Behrens is a seconded expert at the European Institute of Public Administration in Maastricht, in the EU Governance Unit. She is also a division manager for Organisation Management at the Academy of the German Federal Employment Agency (BA).

Until July 2020, she was in charge of HR policy and HR development at the BA. As division manager she was responsible for HR strategy and the development of personnel policy. She has been working for the BA in various managerial and leadership positions since 1984. Beatrix Behrens also had several engagements in the private and non-profit sector in the US.

Dr Behrens holds a PhD in Economics from the University of St. Gallen (CH) and a degree in Public Administration from the University of Konstanz/Speyer. She also followed several executive seminars at the Harvard Kennedy School, Carnegie Mellon University.

Clara Cotroneo

Clara Cotroneo

EU Public Sector Innovation and Performance, Digitalisation, EU Internal and External Security

Clara Cotroneo (IT) joined EIPA Maastricht in 2019. She is a lecturer at EIPA Maastricht and at the European Centre for Judges and Lawyers – EIPA’s Centre in Luxembourg. In addition, Clara also coordinates the European Public Sector Award (EPSA). She has extensive experience in developing training activities in face-to-face, online and blended learning formats. Her teaching, research and consulting areas of expertise cover topics related to the area of Freedom, Security and Justice, including security, digitalization – and the intersection between the two, cross-border crime (including human trafficking and cybersecurity), judicial and police cooperation, migration and fundamental rights.

Before joining EIPA, Clara was Director of Programs at Vesalius College of Global Affairs (Free University of Brussels), had previously taught at the University of Bangor (Wales) and was a volunteer at the UN International Labour Organization (ILO). She is a certified cybersecurity analyst and is currently a PhD Researcher at Leiden University’s Institute of Security and Global Affairs. She also holds an Mphil in Psychology, a MA in Linguistics and a Postgraduate Certificate in Teaching in Higher Education. Clara is an Associate Fellow of the Higher Education Academy (HEA) in the UK.

Iwona Karwot

Iwona Karwot

EU Structural and Cohesion Funds

Dr Iwona Karwot (PL) is a Senior Lecturer at EIPA, specialising in structural and Cohesion Funds programming, implementation and audit. She develops and runs seminars on CBA and Audit in close cooperation with European Court of Auditors and EU Commission.

Before joining EIPA in 2008, she gained extensive practical knowledge in her field. Since 1999, she has been involved in the preparation process for Structural Funds and the Cohesion Fund in Poland at central and regional level, as well as in its implementation in the post-accession period as a manager and trainer within the framework of five institutional building projects (Special Preparatory Programme – Phare SPP I and II, three regional twinnings). She has also worked in Poland and abroad as a national and EU expert on EU regional policy, including two years’ work for the GFA Consulting Group GmbH in Hamburg (DE). At the GFA she planned and led short-term missions and workshops for the Europe, Caucasus and Central Asia departments on regional development and strategic planning (Moldova, Serbia, Croatia, etc.).

Iwona has MA in Political Science and European Institutions and a PhD in Regional Policy and International Relations. She also worked as an Associate Senior Lecturer of Postgraduate Studies in European Union Funds at the Faculty of Law and Administration in the University of Łódź and the Catholic University of Cardinal Stefan Wyszyński, in Warsaw (PL), as a Cooperating Lecturer for the Academy of Human and Economic Science in Zamość (PL) and The Strasburg Center for European Studies.

Managing a Diverse Workforce Successfully Inside Public Administration

Date: 13 – 17 September 2021
Location: Zoom

Please note that the conference will be audio and video recorded.  The recording feature of the platform used by EIPA will be set to record only the shared presentation and speaker. The specific designated questions and answer sessions, if any, will not be recorded and you will be aware of the start and end of the recording due to the display of a red circle.

When attending the conference, even with the additional technical and organisatorical measures EIPA puts in place, you agree that collection and or processing of your personal data may occur during the attendance of the Online Session (e.g. unmuted microphone, questions asked outside of the designated questions and answered sessions). If you do not agree with your personal data being collected during the Online Sessions, please mute your microphone during the recording and turn OFF your webcam so that your image and voice are not recorded. We encourage the use of your first name and the initial of your surname.

Once the conference will be recorded, publication of the recordings might be released on a publicly available website (including but not limited to EIPA website or any of the social media of EIPA, e.g. LinkedIN, Twitter, Youtube) or on an access restricted site/platform (e.g. Moodle e-learning where you as a participant will be able to access it). Please be aware that in order to protect your personal data, but also to have an interactive course where participants can ask questions and better interact with their peers and experts, before publication of the audio and video recorded, we will edit the recording so that none of your personal data (name, image, voice, etc. if collected during the Online Session) will show on the final edited published recording. If the recording will include your personal data, EIPA will delete the original recording of the Online Session as soon as the editing process will be finalized and will only keep the edited version of the Online Session for collection and development of knowledge regarding public administration in the European Union or in relation to it and promotional purposes.

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Speakers

David Coleman

Vice President of Public Affairs Europe, Mars

David Coleman joined Mars in July 2015 as Vice President of Public Affairs Europe. As a member of the Mars Public Affairs Leadership Team, he leads the Brussels-based Government Relations Service Center Team. In this capacity, he leads, directs and supports Mars' approach to the EU Institutions, generally and specifically on issues relevant to one or more of the business segments of Mars (e.g. Pet Care, Confectionary, Food). Mr Coleman has 20 years of experience representing business at an EU level, 15 years of which have been for industry-leading food and foodservice companies. His areas of expertise range from -among others - consumer information systems to sustainability issues, led by a desire to create mutual outcomes with stakeholders through corporate diplomacy.

David Coleman holds a degree in Law and a Postgraduate Masters degree in EU Law and was a Blue Book Trainee in the Cabinet of the Commissioner for Public Health and Consumer Protection, David Byrne. He is an Irish national, educated in both Ireland and France.

Alain Guggenbühl

Expert in the Science of Negotiation

Dr Alain Guggenbühl is an academic and a practitioner, specialised in the science of negotiation, EU decision-shaping and multilateral consensus-building mechanisms. He leads the services of Diplomacy, Negotiation and Arbitration of DNA Consulting Europe Ltd. based in Brussels. He teaches EU policies and negotiation theory academically and advises negotiators on collective strategies and individual techniques of negotiation; in Diplomatic academies and schools of public administration, EU institutions and agencies, national ministries, regional offices, and third countries.

EIPA Moderators

Beatrix Behrens

Beatrix Behrens

HR Policies and Development

Dr Beatrix Behrens is a seconded expert at the European Institute of Public Administration in Maastricht, in the EU Governance Unit. She is also a division manager for Organisation Management at the Academy of the German Federal Employment Agency (BA).

Until July 2020, she was in charge of HR policy and HR development at the BA. As division manager she was responsible for HR strategy and the development of personnel policy. She has been working for the BA in various managerial and leadership positions since 1984. Beatrix Behrens also had several engagements in the private and non-profit sector in the US.

Dr Behrens holds a PhD in Economics from the University of St. Gallen (CH) and a degree in Public Administration from the University of Konstanz/Speyer. She also followed several executive seminars at the Harvard Kennedy School, Carnegie Mellon University.

Clara Cotroneo

Clara Cotroneo

EU Internal and External Security (including human trafficking and cybersecurity); EU Diplomacy; Digitalization; EU Public Sector Innovation and Performance

Clara Cotroneo (IT) joined EIPA Maastricht in 2019. She is a lecturer at EIPA Maastricht and at the European Centre for Judges and Lawyers – EIPA’s Centre in Luxembourg. In addition, Clara also coordinates the European Public Sector Award (EPSA). She has extensive experience in developing training activities in face-to-face, online and blended learning formats. Her teaching, research and consulting areas of expertise cover topics related to the area of Freedom, Security and Justice, including security, digitalization – and the intersection between the two, cross-border crime (including human trafficking and cybersecurity), judicial and police cooperation, migration and fundamental rights.

Before joining EIPA, Clara was Director of Programs at Vesalius College of Global Affairs (Free University of Brussels), had previously taught at the University of Bangor (Wales) and was a volunteer at the UN International Labour Organization (ILO). She is a certified cybersecurity analyst and is currently a PhD Researcher at Leiden University’s Institute of Security and Global Affairs. She also holds an Mphil in Psychology, a MA in Linguistics and a Postgraduate Certificate in Teaching in Higher Education. Clara is an Associate Fellow of the Higher Education Academy (HEA) in the UK.

Iwona Karwot

Iwona Karwot

EU Structural and Cohesion Funds

Dr Iwona Karwot (PL) is a Senior Lecturer at EIPA, specialising in structural and Cohesion Funds programming, implementation and audit. She develops and runs seminars on CBA and Audit in close cooperation with European Court of Auditors and EU Commission.

Before joining EIPA in 2008, she gained extensive practical knowledge in her field. Since 1999, she has been involved in the preparation process for Structural Funds and the Cohesion Fund in Poland at central and regional level, as well as in its implementation in the post-accession period as a manager and trainer within the framework of five institutional building projects (Special Preparatory Programme – Phare SPP I and II, three regional twinnings). She has also worked in Poland and abroad as a national and EU expert on EU regional policy, including two years’ work for the GFA Consulting Group GmbH in Hamburg (DE). At the GFA she planned and led short-term missions and workshops for the Europe, Caucasus and Central Asia departments on regional development and strategic planning (Moldova, Serbia, Croatia, etc.).

Iwona has MA in Political Science and European Institutions and a PhD in Regional Policy and International Relations. She also worked as an Associate Senior Lecturer of Postgraduate Studies in European Union Funds at the Faculty of Law and Administration in the University of Łódź and the Catholic University of Cardinal Stefan Wyszyński, in Warsaw (PL), as a Cooperating Lecturer for the Academy of Human and Economic Science in Zamość (PL) and The Strasburg Center for European Studies.