Elaborating a new strategy for the 2011‐2015 period, NCIS management wanted to involve the organisation and a CAF survey was conducted in 2009. The management team discussed findings from the survey and the following focus areas were selected:
‐ Improve the management of technology and ICT security
‐ Integrate continuous improvement as a part of NCIS culture
‐ Adopt and implement communications strategy
‐ Improve management of information and knowledge
‐ Strengthen the foundations of the strategy and business plans
‐ Evaluate structural and organizational changes (reorganizations)
The CAF survey findings provided baseline information in the elaboration of a new strategy. NCIS’ presentation will explain how some findings were given a prominent place in the new strategy and how the organisation has operationalized the focus areas in specialist departments.
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