Our services

Our services

At the European CAF Resource Centre at EIPA, we offer a wide array of services centered around the Common Assessment Framework (CAF) to support public organisations enhance service delivery, uphold good governance principles, and address citizens’ and employee’s needs. Our diverse range of services is designed to provide organisations with the knowledge, tools, and best practices needed for optimising performance and achieving strategic objectives through the CAF approach.

Develop your team’s skills and competencies through tailor-made CAF training programs aligned with the Common Assessment Framework principles. We offer trainings for CAF new-comers, CAF experts, CAF facilitators and future CAF trainers.

Benefit from a unified European training scheme for CAF External Feedback Actors, promoting cross-border collaboration and knowledge exchange.

Facilitate the integration of CAF best practices in your organization with our end-to-end implementation services. We are here to support your CAF implementation and maintenance.

Receive expert guidance on the development of clear, strategic QM Roadmaps for your organisation’s or country`s success. It is easier to navigate the journey towards excellence with our QM Roadmaps, providing a clear and systematic blueprint.

Make informed decisions and benchmark your organisation with our in-depth comparative analyses and research services.

We will gladly facilitate your CAF and QM events for learning, networking, and sharing best practices with peers and experts.

With our support and networks, we can support your collaboration with EUPAN and the EU Presidencies to promote and continuously develop CAF initiatives.

The European CAF Resource Centre at EIPA is dedicated to supporting organisations in their journey towards improvement and success, providing tailored solutions that meet the unique needs and challenges of each country and consequently, each organisation. Partner with us, and let’s work together to create a lasting impact on the public sector landscape through innovation, collaboration, and shared knowledge.

Subscribe to our newsletter

Join our team of Experts
European CAF Resource Centre

Would you like to become part of our consolidated team of CAF experts’ trainers and researchers? Do you have experience as a practitioner and trainer of CAF-implementing organisations in your country in:

  • Designing CAF introduction roadmaps?
  • Institutional performance management and assessment?
  • Putting into practice the CAF model?
  • CAF audit-related activities?
  • Further development of the CAF model?

If you do, send your CV (in English) to EIPA CAF Team at caf@eipa.eu and we will contact you for potential collaborations, should your expertise match the requirements. Find more information on the European CAF Resource Centre here.

Contact us for more information

Get in touch with CAF experts in your country