Quality Management with a special focus on the Common Assessment Framework (CAF).

Lena Heidler (DE), joined EIPA in 2006 as a Student Assistant and was recruited as a Research Assistant for Unit II in 2008. Within the Unit, her fields of expertise mainly encompass Quality Management with a special focus on the Common Assessment Framework (CAF). She graduated from the University of Maastricht in 2006 (BA European Studies) and 2008 (LL.M European Law). Additionally she holds a Minor in Sociology from the University of Copenhagen in 2006. Before joining EIPA she gained professional experience in the press department of the Dresdner Bank, Germany, initially as an Intern and then later as a Student Assistant, and also at the Danish consultancy, Nordisk Kommunikation, as a Research Assistant.