CAF Resource Centre
The CAF Resource Centre (RC) was established in May 2001 at the European Institute of Public Administration (EIPA) in Maastricht.
The CAF RC operates in a spirit of open coordination between the members of the European public administration network (EPAN) and practises common European public-sector values: openness, accountability, participation, diversity, equality, solidarity, collaboration and partnership. We aim to be customer-oriented, efficient, effective and result-oriented.
The CAF-Network consists of the national correspondents in charge of the dissemination of the CAF at national level and the European CAF Resource Centre at EIPA.
The CAF network’s mission is to move public organisations towards excellence and to improve the performance of public administrations by promoting and facilitating the use of CAF.
The overall vision of the CAF Resource centre and the CAF network can be described as 'Keep Total Quality Management in the focus of public sector policies of the Member States and the European Institutions through our common framework , in order to raise the quality of services for the citizens.'