National correspondents


Countries

Austria

Michael KALLINGER
Sandra KASTENMEIER

Federal Chancellery III/7
Department for Administrative Reform and Personnel Controlling
Hohenstaufengasse 3
1010 Wien
Tel.: +43 1 53115/7435; Fax: +43 1 531 15 7490
http://www.bka.gv.at
http://www.bka.gv.at/verwaltungsinnovation

Belgium

Jean-Marc DOCHOT
Philippe THOUL
Kathleen VANMULLEM
Manu BREYNAERT

Organisational development
FPS P&O
51 rue de la Loi
B-1040 Bruxelles
Tel.: +32 2 790 54 09; Fax : +32 2 790 53 99
http://www.publicquality.be/

Bulgaria

Council of Ministers
Secretariat of the Council for Administrative Reform

Cyprus

Lenia ORPHANIDOU

Public Administration and Personnel Department
Ministry of Finance
CY-1443 Nicosia
Phone: +357 22 601590; Fax: +357 22 602763
http://www.mof.gov.cy/mof/papd/papd.nsf

Eleni GEREOUDAKIS

Cyprus Academy of Public Administration
46 Themistokli Dervi and Nikokreontos str.
MEDCON TOWER
1473 Nicosia
Phone: +357 22 466 520; Fax: +357 22 762 047
http://www.mof.gov.cy/mof/capa/cyacademy.nsf/index_en/index_en?opendocument

Czech Republic

Lucie Šutoriková

Ministry of the Interior
Department for Effective Public Administration
Náměstí Hrdinů 3
140 62 Praha 4
Phone: + 420 974 816 629
Fax: + 420 974 816 807
http://www.mvcr.cz/kvalita

Denmark

Mads Biering-Sørensen
Special Advisor

The State Employer's Authority
Frederiksholms Kanal 6
1220 København K
Phone: + 45 33 9 51557/24049
http://www.perst.dk

Estonia

Karin NÄREP

Ministry of Finance
Public Governance Policy Department
1 Suur-Ameerika,
15006 Tallinn
Tel.: +372 6 113 532; Fax: +372 6 966 810
http://www.fin.ee

Finland

Johanna NURMI

Ministry of Finance
Public Management Department
P.O. Box 28
FIN-00023 Government, Helsinki
Tel.: +358 9 160 33245; Fax: +358 9 160 33235
http://www.vm.fi/vm/en/01_main/index.jsp
http://www.ministryoffinance.fi

France

Céline PELLETIER

Ministère du Budget, des Comptes publics, de la Fonction publique et de la Réforme de l'Etat
Direction générale de la Modernisation de l'Etat (DGME) - Service Innovation
Télédoc 817 - 64 Allée de Bercy
75572 PARIS Cedex 12
Tél. +33 1 5318 55 86
Fax +33 1 57 23 01 41
http://www.modernisation.gouv.fr/

Germany

Astrid STEIN

Bundesverwaltungsamt
Federal Office of Public Administration
German CAF-Center
50728 Köln
Tel.: +49 (0)22899 358 4756
IVBB: 49 30 18358-0
http://www.bundesverwaltungsamt.de
http://www.caf-netzwerk.de

Greece

Nikos MICHALOPOULOS

Ministry of the Interior, Public Administration and Decentralisation
Directorate of Quality and Efficiency
Vas. Sofias, 15,
GR-106 74 Athens
Tel.: +30 210 339 3557; Fax: +30 210 339 34329
http://www.gspa.gr

Hungary

Viktor Horváth

Head of department
Department for the Development of Public Administration and Strategic Planning
Ministry of Public Administration and Justice
Tel.: +36 (1) 7956213

Leticia Fekete

Tel.: +36 (1) 7956429

Ministry of Public Administration and Justice
1055 Budapest, Kossuth tér 2-4
http://www.kim.gov.hu
http://www.kim.gov.hu/kozszolgalat/kozigminugy/caf/

Ireland

Joanne McBride

CMOD - Department of Finance
Central Business Park
Tullamore - Co. Offally
Tel.: 353 57 936 3666
http://www.finance.gov.ie

Italy

Sabina BELLOTTI

Department for Public Administration
Corso Vittorio Emanuele 116
I-00186 Roma
Tel.: +39 06 68 997 268
http://www.funzionepubblica.it
http://www.innovazionepa.it/

Latvia

Inese Vaivare

State Chancellery of Republic of Latvia
Policy Coordination Department
Brivibas blvd.36
LV-1520 Riga
Phone: +371 6708 2975; Fax: +371 6721 3505
http://www.mk.gov.lv

Lithuania

Lina Semetulskyte

Public Administration Department
Ministry of Interior
2 Sventaragio st.
LT-01510 Vilnius
Phone: +370 5 2718992
http://www.vrm.lt

Luxembourg

Guy WAGENER

Ministère de la Fonction Publique et de la Réforme Administrative
63, avenue de la Liberté
B.P. 1807
L-1018 Luxembourg
Phone: +352 2478 3144
Fax: +352 26 48 36 12
http://www.mfpra.public.lu

Malta

Ian CILIA PISANI

Management Efficiency Unit
Office of the Prime Minister
National Road
Blata l'Bajda
Tel.: +356 2599 2956 /+356 2599 2969
Fax: +356 2599 2972
http://www.opm.gov.mt
http://www.meu.gov.mt

Netherlands

Ministerie van Binnenlandse Zaken en Koninkrijksrelaties
Directie Arbeidszaken Publieke Sector
Postbus 20011
2500 EA Den Haag
Kamer H9.10
Phone: +31 70 426 7179
http://www.minbzk.nl/
http://www.burgerlink.nl/kwaliteitshandvesten

Poland

Marta KUZAWINSKA

Chancellery of the Prime Minister
Department of Civil Service
al. Ujazdowskie 1/3
00-583 Warszawa
Tel.: +48 22 694 6993
Fax: +48 22 694 6764
http://www.dsc.kprm.gov.pl

Portugal

Cristina Evaristo

Ministry of Finance
Department for Organizational Management
Directorate General for Administration and Public Employment
Av. 24 de Julho, 80-I 1º E
P-1249-084 Lisboa
Tel.: +35 1 21 391 5371; Fax : +35 1 21 3900148
http://www.dgaep.gov.pt
http://www.caf.dgaep.gov.pt

Romania

Steluta BULACEANU

Ministry of Interior and Administrative Reform
Central Unit for Public Administration Reform - General Directorate
Bucharest 1, Revolutiei Square
1 District
Phone: +40 213037080 ext 11357
Mobile Phone: +40741199973
Fax: +40 21 310 35 62
http://modernizare.mira.gov.ro

Slovak Republic

Monika Jurkovičová

Quality Department
Slovak Office of Standards, Metrology and Testing
Štefanovičova 3
810 05 Bratislava 15
Phone: +421 2 57 485 117
Fax: +421 2 52 49 17 13
http://www.unms.sk

Slovenia

Dr. Gordana ŽURGA

Ministry of Public Administration
Tržaška 21
SI-1000 Ljubljana
Ph: +386 1 478 86 94 (Direct), + 386 1 478 80 00
Fax: + 386 1 478 86 49
http://www.mju.gov.si/index.php?L=1

Spain

Eloy Gregorio CUÉLLAR MARTÍN

Department of Services Quality
Evaluation and Quality Agency
Ministry of the Presidency
c/ Príncipe de Vergara, 108, 3ª planta
E - 28002 Madrid
Phone: + 34 91 273 2824
http://www.aeval.es/es/index.html

Sweden

Claes Elmgren

Statskontoret / Swedish Agency for Public Management
Stockholm
tel: +46 (0) 8-454 46 70
http://www.statskontoret.se/

United Kingdom

Cabinet Office

GF 17 26 Whitehall
London
http://www.cabinetoffice.gov.uk/
http://www.cse.cabinetoffice.gov.uk

Norway

Gudrun VIK

The Agency for Public Management and e-Government (DIFI).
Direktoratet for forvaltning og IKT
P.O.Box 8115 Dep.
Collettsg. 15D
0032 Oslo
Phone: + 47 22 45 10 00
Mobile Phone: +47 480 849 74
http://www.difi.no/

Turkey

Arif YILDIRIM
Necati YAMAC

Office of the Prime Ministry
Meşrutiyet Cad. No: 24 Kat 5 Kızılay
Ankara
Phone: (312) 419 67 90/97 26; Fax: (312) 418 81 90


Countries outside the European Public Administration Network

Bosnia and Herzegovina

Aleksandar DRAGANIC

Enterprise Development Agency (EDA)
Ravnogorska 24
78000 Banja Luka
Tel.: +387 (0) 51 319-507
Mobile:  +387 (0) 65 603-699

China

Chinese Academy of Governance (CAG)
N° 6 Changchunqiao Road
Haidian District, Beijing
Tel.: 010-68929240/337
Fax: 010-68427895

DOMINICAN REPUBLIC

Johana GUERRERO CARRERO

Directora Innovación en la Gestión
Departamento de Innovación en la Gestión
MAP - Ministerio de Administraciones Públicas
Tel.: (809) 682-3298  
Fax : (809) 689-7206
www.map.gob.do

Russia

Dr. Prof. Y.Gusakov

Russian Organization for quality (ROQ)
2nd Roshinskaya str., 10, office 412
115191 Moscow

Dr. Dmitry Maslov
ROQ Committee for Quality in State and Local Governments


South Korea

Mr Sung Jin WOO

Programme Director
EU Programmes (Study Visit Programmes to the European Union)
10 th Fl. Baeksang bldg. Gwanhoon-dong Jongno-gu
110-718 Seoul
Tel.: + 82 2 3210 2655 
Fax : + 82 2 730 3045

Ukraine

Petro Kalyta
President of UAQ

Iurii Kabakov

Ukrainian Association for Quality
Mykilsko-Slobidska Str., 6-D
02002, Kiev, Ukraine
Phone/Fax: +38 044 541 05 32 / 88 18
www.uaq.org.ua

Organisations

EFQM

Pierre CACHET

EFQM
Avenue des Olympiades 2
B-1140 Brussels, Belgium
Belgium
Phone: +32 2 775 35 38
http://www.efqm.org

EIPA



Patrick STAES
Nick THIJS
Ann STOFFELS

CAF Resource Centre

European Institute of Public Administration (EIPA)
O.L. Vrouweplein 22
P.O. Box 1229
NL-6201 BE Maastricht
Netherlands
Tel.: +31 43 3296 328/317/210
Fax: +31 43 3296 296
http://www.eipa.eu

External expert

Dr. Elke Löffler

Chief Executive
Governance International
2nd Floor, 3 Brindley Place
UK - Birmingham B1 2JB
Tel:   +44 (0)121 698 8743
Mobile: +44 (0)750 236 6702
Fax:+ 44 (0)121 698 8600
http://www.govint.org