CAF National Correspondents

Armenia

Ms Ruzanna Khachatryan

Civil Service Council of Armenia
89 Teryan str.
AR 0009 Yerevan
www.csc.am

Austria    

Ms Sandra Kastenmeier

Federal Chancellery
III/9/a
Unit for Civil Service Innovation
Ballhausplatz 1
AT 1010 Vienna
www.bka.gv.at

Austria

Mr Thomas Prorok

CAF-Center
Zentrum für Verwaltungsforschung
Guglgasse 13
AT 1110 Vienna
www.caf-zentrum.at

Belgium

Mr Manu Breynaert

Mr Jean-Marc Dochot

Ms Isabelle Verschueren

Federal Public Services
Personnel and Organisation
Organisational Development
51 rue de la Loi
BE 1040 Brussels
www.publicquality.be

Bosnia and Herzegovina 

Mr Kenan Avdagic

Ms Mubera Begic

Mr Stasa Sihrovsk

Public Administration Reform Coordinator's Office (PARCO)
Vrazova 9
BA 71000 Sarajevo
http://parco.gov.ba/en

Bulgaria

Ms Mimi Yotova

Galina Mutafchiyska

Institute of Public Administration
6-8 Serdica Str.
BG 1000 Sofia
www.ipa.government.bg/bg/za-centra
http://quality.government.bg/en

Cape Verde

Mr Alfredo Pina

Secretariat of State of Public Administration
Directorate General for Public Administration (DGAP)
Department of Human Resources
Rua Cidade do Funchal
Meio da Achada de Sto. António

China


Chinese Academy of Governance (CAG)
N° 6 Changchunqiao Road
Haidian District
Beijing

Cyprus

Ms Lenia Orphanidou

Ministry of Finance
Public Administration and Personnel Department
CY 1443 Nicosia
www.mof.gov.cy/mof/papd/papd.nsf

Czech Republic

Ms Lenka Svejdarova

Ministry of the Interior
Department for Public Administration
Náměstí Hrdinů 3
CZ 14062 Prague 4
www.mvcr.cz/kvalita

Denmark

Ms Rita Smedegaard Andersen

Ministry of Finance
Agency for the Modernisation of Public Administration
Landgreven 4
P.O. box 2193
DK 1017 Copenhagen K
www.modst.dk

Dominican Republic

Ms Johana Guerrero Carrero

MAP - Ministerio de Administraciones Públicas
Directora Innovación en la Gestión
Departamento de Innovación en la Gestión
www.map.gob.do

Estonia

Ms Karin Närep

Ministry of Finance
Public Governance Policy Department
1 Suur-Ameerika
EE 15006 Tallinn
www.fin.ee

Finland

Ms Aila Särmälä

Ms Marika Tammeaid

State Treasury
Services supporting financial administration and management
Sörnäisten rantatie 13
FI 00054 Helsinki
www.statetreasury.fi

France

Ms Céline Pelletier

Ministère du Budget, des Comptes publics, de la Fonction publique et de la Réforme de l'Etat
Direction générale de la Modernisation de l'Etat (DGME) - Service Innovation
Télédoc 817
64 Allée de Bercy
FR 75572 Paris Cedex 12
www.modernisation.gouv.fr

The Former Yugoslav Republic of Macedonia

Ms Marija Nikoloska

Ministry of Information Society and Administration (MISA)
Unit for international cooperation
Bvl. Sv. Kiril i Metodija br 54
MK 1000 Skopje
www.mioa.gov.mk

Germany

Ms Astrid Stein

Bundesverwaltungsamt
Federal Office of Public Administration
German CAF-Center
DE 50728 Cologne
www.caf-netzwerk.de
www.bundesverwaltungsamt.de

Greece

Mr Ioannis Dimitriou

Ministry of Administrative Reform and E-Governance
Vassilisis Sofias 15 str
GR 10674 Athens
www.ydmed.gov.gr

Hungary

Mr Dávid Szabó

Ms Julianna Kisné Mátrai

Prime Minister’s Office
Department for Public Administration Development
Kossuth Lajos tér 2-4
HU 1055 Budapest
https://caf.kim.gov.hu

Iceland

Mr Pétur Berg Matthíasson

Ministry of Finance
Arnarhvoli
IS T150 Reykjavík
www.raduneyti.is
www.government.is

Ireland

 

Civil Service HR Directorate
Department of Public Expenditure and Reform
7-9 Merrion Row
4th Floor
IE  Dublin 2

Italy

Ms Sabina Bellotti

Department for Public Administration
Corso Vittorio Emanuele 116
IT 00186 Rome
www.funzionepubblica.gov.it
www.qualitapa.gov.it

Latvia

Ms Jolanta Liepa

State Chancellery
Department for Public Administration Development
Brivibas blvd. 36
LV 1520 Riga
www.mk.gov.lv/lv/content/kvalitates-vadiba

Lithuania

Ms Gitana Jurjoniene

Ministry of Interior
Public Governance Policy Department
2 Sventaragio st.
LT 01510 Vilnius
www.vrm.lt

Luxembourg

Ms Nadine Hoffmann

Ms Josée Kappweiler

Ministère de la Fonction Publique et de la Réforme Administrative
63, avenue de la Liberté
B.P. 1807
LU 1018 Luxembourg
www.fonction-publique.public.lu
www.fonction-publique.public.lu/fr/modernisation-etat

Malta

Mr Joseph Bugeja

Office of the Prime Minister
Management Efficiency Unit
MCE Bldg Level 1, Triq L-Industrija
MT 3000 Qormi
www.cafmalta.gov.mt
www.opm.gov.mt

Norway

Ms Gudrun Vik

Agency for Public Management and e-Government (DIFI)
P.O. Box 8115 Dep.
NO 0032 Oslo
www.difi.no

Poland

Ms Katarzyna Dudzik

Chancellery of the Prime Minister
Department of Civil Service
al. Ujazdowskie 1/3
PL 00-583 Warsaw
www.dsc.kprm.gov.pl

Portugal

Ms Inês Nolasco

Ms Teresa Ganhão

Ms
Cristina Evaristo

 

 

Ministry of Finance
Directorate General for Administration and Public Employment (DGAEP)
Department of Research, International Relations and Communication
Rua da Alfândega , 5-2
PT 1149-095 Lisbon
www.caf.dgaep.gov.pt

Romania

Ms Vasilica-Valentina Rusen

Ministry of Development and Public Administration (MDPA)
Directorate for Public Administration Reform
Institutional Reform Service
Revolution Square, no, 1A
Sector 1
RO Bucarest
www.mdrap.ro

Russia

Mr Dmitry Maslov

Ms Liliya Nurgatina

Kazan (Volga Region) Federal University
18 Kremlevskaya
RU 420008 Kazan
www.kpfu.ru
www.hspa.kpfu.ru

Slovakia

Mr Ľubomír Plai

Slovak Office of Standards, Metrology and Testing
Quality Department
Štefanovičova 3
SK 81005 Bratislava 15
www.unms.sk

Slovenia

Mr Vitomir Pretnar

Ministry of Public Administration
Development Office, Quality Division
Tržaška cesta 21
SI 1000 Ljubljana
www.mju.gov.si

South Korea

Mr Sung Jin Woo

EU Programmes (Study Visit Programmes to the European Union)
10 th Fl. Baeksang bldg.
Gwanhoon-dong Jongno-gu
KR 110-782 Seoul

Spain

Mr Joaquín Ruiz López

Ms Begoña Lázaro Álvarez

Ministry for Finances and Public Administration
Evaluation and Quality Agency
Department of Services Quality
c/ Príncipe de Vergara, 108
3ª planta
ES 28002 Madrid
www.aeval.es

The Netherlands

 

Ministry of the Interior and Kingdom Relations
Postbus 20011
NL 2500 EA The Hague
www.minbzk.nl

Turkey

Mr Akin Ak

Prime Ministry
Department for Administrative Development
Basbakanlik Merkez Bina
Bakanliklar
TR 06573 Ankara
www.basbakanlik.gov.tr

Ukraine

Mr Iurii Kabakov

Mr Petro Kalyta

Ukrainian Association for Quality
Mykilsko-Slobidska Str., 6-D
020002 Kiev
www.uaq.org.ua

United Kingdom

 

Cabinet Office
70 Whitehall
UK London SW1A 2AS
www.customerserviceexcellence.uk.com
www.cabinetoffice.gov.uk

 

Organisations

EFQM           

Mr Gianluca Mulè

European Foundation for Quality Management (EFQM)
Avenue des Olympiades 2
BE 1140 Brussels
www.efqm.org

EIPA

Mr Patrick Staes

Mr Nick Thijs

Ms Dorina Claessens

European Institute of Public Administration (EIPA)
European CAF Resource Centre
P.O. Box 1229
NL 6211 HE Maastricht
www.eipa.eu/caf