CAF Brochure

Self-Assessment against the CAF model offers the organisation an opportunity to learn more about itself. Compared to a fully developed Total Quality Management model, the CAF is designed to be a user-friendly introductory model. CAF has the advantage of being compatible with the other models and may therefore be a first step for an organisation wishing to go further with quality management. In the CAF brochure the following topics are described:
  • principles of the module
  • the structure (criteria and sub-criteria)
  • scoring panels
  • guidelines to apply
  • glossary and explanatory terms

CAF Brochure - 2013
The CAF 2013 has been launched at the 5th European CAF Users’ Event in Oslo on 27-28 September 2012. You can find the English version here.
For information on the CAF revision click here.
The brochure is also available in the following languages:[AL] [AM] [AT] [Arabic] [BE nl] [BE fr] [BG] [CZ] [DE] [EE] [ES] [FI] [FR] [GR] [HU] [IS] [IT] [MK] [NL] [NO] [PL] [PT] [RO] [SK] [TR]

CAF Brochure - 2006
Clicking on the language indicators below will take you to the CAF brochure in your chosen language.

These languages are only available in 2002 version
[SE] [KR]