2nd European CAF Event

Plenary Sessions
 

Plenary Session 1: Welcome and opening

1. Presentation of the conclusions of the 2 nd CAF survey: “The use of the CAF in European Public Administrations”
   Patrick Staes, EIPA CAF Resource Centre
    

Plenary Session 2: Debate among European experts on
“Quality and the modernisation programmes of the EU Member States”
Chairperson: Univ.-Prof. Dr. Hermann Hill, DHV Speyer ( Germany )

1. Improving quality in the public sector: different clubs for different shots
   Dr Elke Löffler, Governance International ( UK )
2. Quality and quality models in the context of the Lisbon strategy
   Seppo Määttä ( EIPA )
3. The role of quality in modernisation programmes of the new Member States
   Dr Zoltán Hazafi, Deputy Director-General ( Hungary )
4. Quality and modernisation programmes in Italy
   Alessandra DE MARCO, Director for Information Technologies, Department for Public Administration ( Italy )

 
Plenary Session 3: Debate on the future of the CAF introduced by different national CAF correspondents

1. CAF structure:
   Tito Conti
2. Guidelines for the CAF self-assessment process:
   Giancarlo Vecchi
3. CAF scoring: Jean-Marc Dochot
   Jean-Marc Dochot
4. CAF assessors:
   Diane Dibley
5. CAF methodological validation:
   Ákos Kovács
6. CAF benchlearning:
   Michael Kallinger

 
Plenary Session 4

1. Presentation of the new sites of EUPAN and the CAF and the new CAF database
   Ann Stoffels, EIPA CAF Resource Centre