CAF works – Better results for the citizens by using CAF
This is an initiative of the Austrian Presidency in cooperation with EIPA’s CAF Resource Centre. The brochure presents 29 excellent CAF applications from 15 countries and 8 different sectors, where the use of the CAF has led to improved results. The brochure is a reference for the application of the CAF model and should support the target of having 2000 registered CAF Users by 2010.
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Survey 2005 & 2nd European CAF event:
Study on the use of the Common Assessment Framework in European Public Administrations & 2nd European CAF event, Luxembourg, 1-2 June 2005
Synthesis paper prepared by EIPA under the Luxembourg Presidency and presentations/conclusions of the Second European CAF event.
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Report on the State of Affairs of the CAF after Five Years
by Patrick Staes and Nick Thijs
Eipascope Article, 2005/3
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Quality Management on the European Agenda
by Patrick Staes and Nick Thijs
Eipascope Article, 2005/1
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CAF in the Czech Republic
The administrative district Prague 13
by Olga Vidláková
January 2007
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The CAF and innovative eGovernment actions at local and regional level.
eGovernment final report
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Improving the Quality of East and West European Public Services
Author/Editor: Elke Löffler and Mirko Vintar
Date: 2004
Contents | Info
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CAF Self-assessment Work Book - 2006
28 or 60 searching questions and contrasting pairs of examples
Author: Juha Heino, Kirsi Levä, Kari Tuominen
Info
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Quality Management Tools in CEE Candidate Countries: Current Practice, Needs and Expectations
Christian Engel
EIPA 2003/P/02, 104 pages, Only available in English, ISBN 90-6779-176-8, € 21.00
Contents
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Survey 2003:
Study on the use of the Common Assessment Framework (CAF) in European Public Administrations
Synthesis paper prepared by EIPA for the 41th meeting of the Directors-General of Public Administration, Rome, December 2003
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Common Assessment Framework: The State of Affairs
by Dr. Christian Engel
Eipascope Article, 2002/1
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